Customer Ratings & Reviews
- Model:
- SM-R177NLVAXAR
- SKU:
- 6464284
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
compact and easy to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love them!! they are practical and the case is compact and easy to use!
I would recommend this to a friend- Pros mentioned:Sound quality
A fun way to listen to music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sound provided by the Samsung Galaxy Buds + . The seperation of the music is very pleasant to hear. It is great to get phone calls and messages without grabbing your cell phone. I am happy with the purchase. The only downside is sometimes they hurt my ears. The fit is tight.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome sound, great battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these wireless earbuds and I'm not typically one to enjoy using anything Bluetooth. They sync effortlessly to my Samsung S9 and my laptop. The sound quality is good. I also appreciate the ambient sound feature, although it can get pretty loud with some noises.
I would recommend this to a friend Galaxy Buds2
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our daughter love these for able to use for work and home
I would recommend this to a friendEar phones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great! Use them all the time! They work well!
I would recommend this to a friend- Pros mentioned:Battery life
Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't say anything bad about this product because it is the best one i got, too bad i lost it few days ago but i will buy it again soon. Great quality, so nice case and fast charging one and you can use the pairs all day without feeling the battery.
I would recommend this to a friend A must buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product i would reccomend this product to anyone.
I would recommend this to a friend- Pros mentioned:Sound quality
I love these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these just for an upgrade to the original earbuds. These are a great upgrade. The sound is about the same, but what makes these better are the call quality. I work outside & I can tell the difference. I still own the previous pair and they are both good.
I would recommend this to a friend 
Decent life time out of the samsung buds
|Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Used them for a very long time but just recently they wouldn't connect to my phone. Found out it was faulty. Got my money's worth
I would recommend this to a friendBrand response from Samsung
Posted .Hi there ShieldTV, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. We are happy to hear you were pleased with the usage of your earbuds for an extended period of time. We do have some resources that may help troubleshoot the connection of your earbuds in articles titled "Restart or reset your Samsung earbuds", "Galaxy Buds disconnect from phone often", and "Connection issues with Samsung earbuds". You can also reach out to the Samsung Support Team for additional assistance. Thank you for being a Samsung customer. -Elizabeth
Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as gift for my daughters boyfriend and he loves them.
I would recommend this to a friendGalaxy buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent condition. They are perfect for my requirement
I would recommend this to a friend- Pros mentioned:Sound quality
Must have!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing! The second we turned them on, every Galaxy user in the room was notified of the device.. Sounds awesome and has it where you can have your music and still be able to have the ability of hearing your surroundings.. I am impressed!
I would recommend this to a friend Samsung earpods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty items handled efficently by helpful friendly staff
I would recommend this to a friend- Pros mentioned:Sound quality
Ear buds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are samsung ear buds for listening to stuff you want
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Qmjki, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2. We value your feedback as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any information available regarding what you may be experiencing with your Galaxy Buds2 and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a staunch Samsung customer. - Debra
- Pros mentioned:Sound quality
Great headphones, you get what you pay for!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones, I use these every day and they never disappoint! The wireless charging case is what sold me, as I am slowly moving to completely wireless charging for all my devices. The headphones sound great and are easy to pair to my phone as well.
I would recommend this to a friend With the exception of phone call quality, they're
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already owned a pair of these earbuds and they work great The only issue that I have had with the new pair is that they pick up background sound that make the sound quality during phone calls very poor.
I would recommend this to a friend- Pros mentioned:Fit
Could be better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am using these with my computer and not with a phone, Range is not a far as the cheaper wireless earbuds that I have owned before. The fit is perfect though. Have had a few issues with loss of connectivity with the right earbud, but so far that has been easy to resolve.
I would recommend this to a friend - Pros mentioned:Sound quality
Like them better than airpods.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like them so far. I’ve been looking for ear buds that have good call quality for my phones. I didn’t care to spend 200 on AirPods. I use both and iPhone 11 and Galaxy Note 9 and I don't have to keep resetting the earbuds to connect to the other phone.
I would recommend this to a friend - Pros mentioned:Battery life
Love these!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So comfortable I wear them all day..... even when working from home I can easily take calls, listen to music, etc. With the app I easily switch between an iPhone and Android phone and tablet throughout the day. Great battery life and the case is compact for easy carry.
I would recommend this to a friend Not the best quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones after 3 months started giving me issues with the sound quality getting very distorted while watching movies and shows and listening to music even at low volumes. It was not always consistant but every now and then would happen.
No, I would not recommend this to a friend