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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 374 Showing 7,461-7,480 of 15,276 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    The earbuds do not stay inside the ears

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, but the problem is that the earbuds constantly fall out of my ears. I have tried all three sizes of ear tips and none of them fit perfectly inside my ear : ((

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for price matching! That is why I got two.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I like them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some $50 ear buds that kind of made my ears hurt after wearing them for awhile. I do not have that problem when I wear these. I listen to them all day aside from a 30 minute break for lunch and they hold their charge.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for this, I love this product! I only wish that they can make this louder. But this is so light, love the weight. I would recommend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Much better version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Ambient sound is alot better Call quality Device connections Case battery level in app Cons: Case battery (noticed that is drains a lot quicker even when not using it Case is a bit too shiny. Liked the matte finish of the previous version

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Naught them for my husband since he has android , he likes them. Able to use them during his brake at work and not disturb anyone else . They don’t slip out either like my AirPods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bad fitting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love most Samsung products but these ear buds dont fit in the ear well. Im constantly adjusting them or trying to catch them when they fall out. The sound is great though!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Much better than their previous buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The irony here is I'm elated that my previous buds went south (the left ear bad stopped working). The quality of next-gen Buds+ exceeds praise given to them. Their partnership with AKG to design produce this product line is indeed a wise decision on their part.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    best wireless Headphones-better than the ear pods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient to use. Even when the charging case is low bat you can still use your earbuds. I was using the earbuds to listen to my phone song playlist and I accidentally left the charging case at my work and the earbuds still worked for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for audio not so great for call audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music sounds great with plenty of bass. People say during phone calls that my voice sounds distant and nowhere close to the same quality as the wired headphones. Overall very good product and hopefully the next version improves the microphones so people hear better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far will update after further use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. They are great and work great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ms shopper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. A battery that lasts, connects to ever Apple product that I have with ease. Now I have to buy a pair for my husband since he always wants to borrow mine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exellent Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound and stays in your ears very well. Before these, I tried the Power Beats Pro and wasn't impressed they didn't have nearly as good sound quality as these and they stop working within a week or two so these for $100 less are so worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are great, had the jabras 65t and they were whatever but these feel good with one of the extra rubber groments it comes with. Sound great as well, im 30 with a slight hearing problem and can hear well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT BUDS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can connect these up to any Samsung device I have including my NEW Samsung TV. especially since I work late, I can stay up watch TV and have my buds in,not disturb anyone esle. Bluetooth is AWESOME. great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these the sound is way better than the 1st gen, i have a minor issue my ear hole isnt that big so its a little uncomfortable with the fitting i have but i still love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can't ask for more.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy these Buds without question! The worse thing about them is I cant find one if i drop it or lose it out my ear. The sound is great the fit is adjustable! Not many ways to say it but Samsung actually knocked this one out the park.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Unexpectedly good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Have tried a few other brands, didnt care for them. Bought these on sale, and i love them. They are light, sound great, and have a long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top notch earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds were a gift to my wife. Now after her using them for some time now, I can safely say this is a great buy. This holds better than the high-end ones. The sound quality is amazing.

    I would recommend this to a friend