4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 481 Showing 9,601-9,620 of 12,961 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AUDIO CONVENIENCE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOUND QUALITY IS GREAT BUT THE BUDS EASILY FALL OUT

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Love these

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit in your ears perfectly and work very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative to Apple AirPods!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband back in June, and he loves them ... I was holding out until the Google Pixel Buds came out, but decided to just break and get these instead as my husband went on about how much he likes them. I am very satisfied, and honestly like these more than Apple AirPods I used to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy + earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and clarity when i am listening to music. They are exactly what I wanted and need. I enjoy using them discreetly and the ambient sound helps me to clearly hear everything around me. The only thing I wish is that I was able to locate them when the case is closed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing sound with easy to use touch controls.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are easy to use and amazing sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds to have with the case and easy to connect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Samsung BUDS

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad ear buds at all. The sound is clear and the bass is pretty good. Not too comfortable if you plan on wearing them through the day. Purchased them because they were on sale. Not sure if I will keep them but I'll keep working with them for now.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Nice if your into earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not much of a fan for air buds, but these aren't bad at all. I like the charging case that you can charge wirelessly with either a charging pad or a compatible Samsung phone. They're not very loud, however and the charge doesn't last to long

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to adjust it when you're walking and it falls out

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,


      Thank you for sending your feedback. We sincerely apologize about your recent experience with our Galaxy Buds2, as you're having a hard time adjusting your buds, and it keeps on falling from your ears. We understand how essential it is to ensure that your buds stay in place while doing your activities. Samsung is continuously improving its services, and please know that your feedback is vital to that process.


      You may check this link to guide you on how to wear your Samsung earbuds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/


      Also, you may watch our youtube video for some tips on adjusting your buds for best fit:
      https://www.youtube.com/watch?v=Tz0SsORiO-E


      Should you need more assistance, you may reach us via the following for immediate support:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: http://m.me/samsungsupport
      3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


      Reference Number: 1144186930

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Sound can be a little tinny at high volume

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Samsung ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the volume was louder.........................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for audio requirements.Value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not worth the price.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is no different from the last set of regular Galaxy Buds. Save money buy the old one instead. The only real pro about the new Galaxy Bud + is the battery. Gives you about 5 or 6 hours of music play. The old ones get about 4 hours per charge of music play.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Amazing sound quality and comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is awesome, my only complaint is sometimes people tell me I sound muffled over the phone. Don't know if it's dust or what, but I keep the buds clean. And it's only sometimes. But it's really not enough to be unhappy with them. I love my buds+ and wouldn't trade them for anything! My fav pair of truly wireless I've ever had.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Toby, thank you for sharing your experience! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01204028/) to an article that will help you troubleshoot the sound during calls. ^Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They pair easily and sound great. I would recommend them.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Quality is what we strive for, Corvetteman123! Glad you appreciate our work. ^Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for everyday use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has great quality... and they are made to last

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Close, but no cigar.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparing this to my previous LG Tone Activ+ HBS-a100 retractable, bluetooth neckband. I'd been using the LG for over 2 years EVERYDAY. I've used it non-stop for EVERYTHING. Work, Casual, Gaming... It was always worn. Now... Since then there doesn't appear to be any new, GOOD wearable, yet versatile bluetooth audio devices that don't outright LAG. That's right!.. aptX-LL is not present on nearly all devices currently available and these Samsung Galaxy Buds+ are no exception. No Low-Latency codec. Your sounds from your actions in games, the voice of people talking in movies and YouTube... It will all be out of sync. Good when there's no video involved. Calls and Music and that's it! Still better then most other offerings though. If you're not desperate for a replacement like I was, do your research and keep an eye out for anything new with aptX-LL. Make sure the "LL" is there. "HD", or just regular aptX won't cut it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Except For a Defect With the BestBuy Edition

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great but I do have a slight problem with them. If I'm wearing only the left (or right) bud and my phone is in my pocket of the opposite side, there is a clear sound lag which can be very annoying. I had the same problem with the IconX so I might have to exchange these if I notice the problem more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the Amazon earbuds I had previously. They are charged easily through wireless charging pad and stay snug in the ear. That's usually the worst part about the truly wireless earbuds. The color is really beautiful, it's pearly white and the case has a pretty finish as well.

    I would recommend this to a friend