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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 486 Showing 9,701-9,720 of 12,961 reviews
  • Rated 2 out of 5 stars

    Fall out of ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. I wanted so BADLY to love these purple beauties, but i couldn't keep them in my ears. I tried all 3 tip sizes and ordered some foam tips online. Returned, sadly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are worse than gas station wired earbuds. I just got them last weekend and I'm already finding a major issue with them. I used them once and I cannot charge the case with the original cable or any other USB Type C cable in my house. I don't recommend wasting your money on these ear pods.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Samsung galaxy buds first and I didn't have a lot of good things to say about those. But the galaxy buds+ are working out great. Works great with any bluetooth device. My Samsung active watch is a great match with these buds. No more running with my phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat disappointed, expected better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously is this all you can do from Samsung? I was using raycon basic model and thinking Samsung name value and 2x more price, I expected much more than this. Sound isn’t that great no wide bass sound, pretty normal sound quality which you have to volume up almost towards the highest to get the right sound. I am certainly not deaf and has good hearing ability. I am using iPhone 8+ ,never in my life had to volume up the highest for earphones /headphones. I wish I could test those earbuds before I buy, with Covid there are samples of headphones still but no earbuds to test. How can you buy something like earphones over +$100 without even testing. I might try another month to see if I want to still keep it or refund

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not Comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work but were not comfortable, made my ears sweat and itch, sound quality good but not great. I tried apple airpods pro and found them MUCH more comfortable with great sound quality. I returned these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite ear phones. At first they were hurting my ears if I had them in their longer than an hour but realized I just had to switch out the outer rubber lining to a smaller size, which they have in the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first ever Samsung Galaxy Buds. They work great & everything, but they slip out of my ears a lot when I'm working out or running, it happens quite often. I think I would much rather get some that hooks over your ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone has ripped off Apple's model of Bluetooth headphones, and Samsung has done that the best! Samsung may beat Apple with phones (in my opinion) and these headphones are for pairing with your Samsung, iPhone, or any other type of phone. Get these now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and powerful earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing little earbuds. They sit comfortably in the ear and look incredibly stylish and sleek. Yes, the new Samsung buds were just announced however if you are looking for something cheaper these are just that item with just as much quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying these headphones but they constantly fall ouy of my ears. I am afraid they will break every time they fall out. If not for this issue, I would have given these five stars. Battery isnt up to par either.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Samsung!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a loyal buyer of Samsung products. The customer service is poor, but the products are great! I love that they are coming out with different colors. These earphones are great! I do have some issue the ambient sound sometimes, like its sounds like its on when it shouldn't be.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello PJtheTechGal, we appreciate you taking the time to leave us some feedback about these earbuds! ^Elizabeth Samsung

  • Rated 2 out of 5 stars

    Terrible case!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good earphones! But the case opens on its own! So easy to lose they earbuds! I lost them twice! Ridiculous how samsung used to jave great cases before that won't just open that easy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping for this earbuds to be great !! But unfortunately they didn't meet my expectations ! Call quality its awesome ,music wise Not good at all !! Unfortunately i will be returning them !!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my mom, the only negative remark about these headphones was the pairing trouble one may have upon first use. Only one headphone was able to be paired and it took some troubleshooting and YouTube "How To's" to resolve the issue and get both buds working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ratcomtech/Siby Moctar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro It's nice and small wireless charging Small case easy pocketed Con All the product Of Galaxy buds plus have common problems (Right Earbuds) discharging faster then the (Left Earbuds) Samsung made a big mistake. This product are all the same problem

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Mic needs improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery and sound quality of these buds are great. But the mic is terrible. For some reason, it seems to amplify ambient noise. I have received several complains about the noise during Zoom meetings and phone calls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best airbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds as long as you pick the right size ear plugs and get a good seal. I own Airpods Pro, Sony xm3's, Bose soundsport, and overall I like these the best. They have great passthrough loud enough so you can hear people talking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, sound quality is excellent. They stay in your ear ven if you are running or moving fast, they dont slide or move at all from the position. Water resistant, so sweat will not damage them. The battery life is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used every day for week now. Main purpose for wood work not for music. It's good not great. It's not that comfortable. It's impossible to have such a small in-ear headphones to produce good sound. It's okay noise canceling. Is what it is so get it if on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use, powerful earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very well and the storage/charging case is a great idea. My only comment is that I am having a little trouble fitting these comfortably in my ears. I really don't think that this is a product problem but instead just my ears finding the right fit.

    I would recommend this to a friend