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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 488 Showing 9,741-9,760 of 12,961 reviews
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this was a very good product for it's price range. Pretty easy blue tooth set ups with my Samsung products. Slightly harder with the SanDisk mp3 player,but not to bad. It has pretty good range can use around most of my yard with source still in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All Rounded Wireless Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would function properly 9 out of 10 times and the few times it doesn't it gets auto corrected. There is definitely an audio lag which is not getting fixed no matter what you do. And I do use a latest premium mobile device with these earbuds.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    They good but not very loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the bose earphones before and I loved those I thought these would be comparable but the volume was extremely lower. They have no bass whatsoever. I would rate it lower but the quality is of the product is good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I purchased them was for me to be able to hide them at work from my bosses. And they work, they are not noticeable. I can be far away from my phone and my music will still be connected, without it being cut off or paused.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my bf and he loves them as much as I love mine! I tried the buds live as well and there just wasn't enough noise cancelation. Definitely recommend if your looking for a good set of ear buds and your a Samsung lover!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these earbuds. Mainly wear them to work so I like that I can still hear other things without having to remove them. I think I have small ears and even though the rubber band around the buds help, it actually hurts having them in after a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these ear buds for my son's birthday he had seen them in the store and it was the color he liked plus it is Samsung that's what our TV's and other electronics are best of all it was a great deal as always I can count on BEST BUYM

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1 month review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this product as the quality is good and has good value for the money. The bud integrates well with other Samsung devices. Also these are light weight and comfortable to wear. The sound quality is not the best and for good for the value

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good for an amount of time

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well they werw good until around a year or little before they got really low volume and never got loud after recommending having another pair after a year or back up.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Joshua!

      Thank you for purchasing Samsung Galaxy Buds Live and leaving a review here. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. We sincerely apologize for the inconvenience that the low volume of your earbuds gave you. Let me help. Here's the troubleshooting link that you can check whenever you experience poor audio quality on Samsung earbuds:

      https://www.samsung.com/us/support/troubleshooting/TSG01111323/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144252465

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 4 out of 5 stars

    Excellent quality and superior sound clarity!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are extremely comfortable and have superior sound clarity. Unfortunately, these earbuds are not compatible with Apple iPhones, which is disappointing. Otherwise, I would recommend these earbuds for their superior quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed with bluetooth

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Buds+ are very good EXCEPT FOR THE BLUETOOTH capabilities. I don't know about you, but when I buy wireless tech I expect the bluetooth functionality to be there. Sadly it is not with the Buds+. I walk my dogs every morning and my bluetooth signal from my pants pocket to my ears is frequently chopped in and out. This also happens when I merely turn my head 90 degrees to look at something. If I move my hand into the direct pathway from my phone (Samsung S7) to my ears it breaks up the BT signal. I've tried all the fixes I could find on line to no avail.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello wrandyh, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Work great on iPhone and Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying these earbuds! I have mine connected to my Samsung phone and they are great! This is my 3rd pair and passed on the other 2 to my kids. They have iPhones and these still connected and work great!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds was Great Before Issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very good when they work. The best I have used for the price. I did have the left earbud just go dead though. The case shows it charges but the neither the app nor my phone detect it at all.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Josue24, thank you for bringing this to our attention! We would definitely like to look into this issue further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    A Match Made In Heaven!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st Galaxy buds we purchased for our son last year were good. After 9 months, one bud failed. I've done extensive research and decided to go with the Buds+ to pair with his Galaxy phone and he was ecstatic! Points scored!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds +

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung galaxy buds+. Are very comfortable and convenient to have especially with the charger case which keeps the buds charged when needed. Wish they have a little more bass but for the price its good enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good for my first pair of wireless earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are really good the only problem ive had with them so far is that they sometimes fall out of my ears. I could probably fix this by getting some bigger replacement tips.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Samsung Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the sound quality is good, with continuous movement the ear buds tends to loosen. Which takes away from sound quality as well as increasing the likelihood of loosing one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    OK wireless earbud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound but they don't fit my ears very well. Always falling out and when you push them back in I hit the button to disconnect the call. Better options out there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Fall out

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good... I didn't like them cause they fell out all the time. I tried changing out the ear cushion and never could get them to sray in. Definitely sensitive to the touch

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the employee fixed my problem I was happy. I purchased this same pair of headphones but the refurbished ones and it came with absolutely nothing. I returned them 10 minutes after purchasing and the employee was amazing in helping me.

    I would recommend this to a friend