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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 490 Showing 9,781-9,800 of 12,961 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Hit or Miss.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds were superb when I first got them. Using them with a Samsung device is very easy because of the pairing process. It still isn't as fast as the apple syncs but it is good enough. It had good sound quality and noise cancelation, even though one could argue it is because of how the buds are placed in the ear. Currently, both of my buds have very low volumes with barely any richness in sound. The right earbud lost its sound first, then the left followed suit after a while. It's been barely three months and now these are useless.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, TAustin. We understand how frustrating this may be for you. The link below includes steps that can be taken to improve the performance of your Galaxy Buds+. If the quality does not improve, you can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). Thank you for taking the time to leave this review. ^Kayla
      http://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung

  • Rated 5 out of 5 stars

    Must have headphones!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair I've bought for my boyfriend so now I've bought 3 in total! Definitely great purchase. Love mine and my boyfriend loves his (he just lost them last year so I rebought then - that's how great they are!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mom is happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my parents. They love them. Great beginner wireless earbuds. They don't have the best UI, compared to something like AirPods just being completely in sync with iPhones, but they're the next best thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dad is happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my parents. They love them. Great beginner wireless earbuds. They don't have the best UI, compared to something like AirPods just being completely in sync with iPhones, but they're the next best thing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy buds live

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there ok a lil bit of bass , not really worth $250 ,at all my skull candy sesh sound better then these last twice as long to . I m actually returning them because they do not stay in your ears !

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Havinthangs, we apologize that your experience with these earbuds has been less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Great wireless earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my little brother for his seventeenth birthday, and he has used them everyday since. He uses them for working out, to listen to music at work, and just to watch videos around the house. Overall very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound quality...great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbud headphones, hands down. The only feature they are missing is the active noise cancellation, but I have not had a problem with anyone hearing me in any situation. Love these, would recommend these to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is awesome, but the best feature to me is the distance that I can go away from my phone without being dis connected. I also love the features that allow me to locate my ear buds. I'm really thinking about buying another pair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfort and quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this pair, plus a pair of Jabra 75t. I love both. The fit is great and the audio quality is really strong. I use these with a Surface Pro. No issues or disappointment. The connection and quality is spot on every time I fire them up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds! They work amazingly with the galaxy wearable app, tons of options and really great performance. Battery life is a little bit weaker, but I don't mind for all the options they have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using these when my buds pro happen to run out of power and I'm out and about. No active nose cancellation but it's pretty close with the touch controls and some memory foam earbud tips. Still work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love these!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my regular Galaxy Buds with these! And I love these! This was the best decision I made!! I will say because my ears are small, they don't necessarily stay in my ears like my old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were pretty cool But as soon as my warranty was up I had to trade them in It’s like they knew it was time I feel like they didn’t last as long as I wanted them to Upgraded to the pro version

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable fit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed earbuds when the quarantine hit and transitioned to work-from-home. The sales guy recommended these a d they have not disappointed. The sales guy was so caring and really helped me. He made the right choice for me!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent battery but microphone sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent battery life, sound is average quality. Easy to misplace. Dropped kn in water once and it works. Worst part is that 75% of phone calls I am told I sound muffled.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    my first but not my last

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really enjoy these ear buds. Been having them for 3 months now just all of a sudden the pause command on them doesn't respond just wanted to know has anyone else experienced this as well? But other then that it's all good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. But they take some getting used to. They can hurt your ears but they have extra parts you can replace depending on your ear size. The touch is also very sensitive but you can block the touches in the galaxy app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Find my earbuds!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it...downside it feels like a plug which really drowns out sound...cant hear my surroundings unless I change the settings. Still all an all I like it. Favorite feature find my earbuds with the chirping sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    they were just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they kept falling out my ears no matter what I do.. the sound was great when listening to music but not for calls especially on the other persons end. get the newer model if you want Samsung

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, these are pretty nice. The only reason I didn't give 5 stars is because sometimes I can't get them to answer calls. I don't know if I'm touching in the wrong spot or if maybe there's a touch sensitivity setting that I have not found.

    I would recommend this to a friend