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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 491 Showing 9,801-9,820 of 12,961 reviews
  • Rated 5 out of 5 stars

    Excellent at blocking outside sounds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these earbuds everyday for at least 10 hours a day and they work really great to drown out the outside construction sounds. I actually own a few pair of these so I highly recommend them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound with a small problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like every pair of earbuds, they won’t be a great fit for everyone. Besides that, amazing sound balance. No need to jump to any of the Pro models which I’ve tried as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife, they're awesome she uses them everyday since the day purchase. The dog did literally just eat one of the ear cushion's like 20 minutes ago. But they do come with spares so it was okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice earbuds!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Samsung Galaxy Buds+ several months ago. They are used everyday and are awesome. My husband has wore them working outside in the heat and cold and so far no problems. We also used Best Buy price match!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so much better than I was expecting! My sales person was knowledgeable and it definitely helped in my final decision. The purple was a fun bonus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Galaxy Buds+, especially since my phone is also a Samsung. The ambient sound is a nice feature to turn on with a touch ... I can turn on ambient sound and have a conversation without taking out the buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the original

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are miles better than the original galaxy buds! Better audio quality and I no longer hear any echo effects from select songs on my other buds. These are immensely easy to use as well just like the original.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as expected and wouldn't work with my wife's phone. They were also uncomfortable in the ear. Can't say what the true quality is since they were returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these earbuds for myself because my wife did some research and said they were good for the price. I love the fact that they charge themselves while in the case. Plus you can find them if you loss them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Stopped working after 4 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great; however, one of the buds stopped working after 4 months and I’ve tried everything to get it back to working. I will be contacting the manufacturer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Glad to have gotten them free, would never pay 4 t

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't stick in my ears very well. However, the sound quality and nosie cancellation is great for the price. Touch controls are very unintuitive though.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient and small buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these earbuds as a Christmas present for our son. He was delighted. Though he says they don't sound as good as the wired earbuds that came with his Galaxy phone, he does like the convenience of not bothering with wires.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Popping Noises and Uber Sensitive Outer Plate

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving two stars because the sound was decent. But every so often there was a loud static-pop sound that was extremely annoying. (Yes, they were fully charged, I was close to the device, and tried several devices.) But the worst part of these was how over-sensitive the cover-plate was. Any time I had to adjust it in my ear, or if I had my head sideways on the pillow and tucked my hand underneath, or if I just wanted to remove one from my ear, it would turn off. So disappointed. I'd saved for these and now I have to return them. Total design fail.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Noteworthy, we apologize that your experience with these earbuds was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Samsung reliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For earbuds they are very reliable and comfortable. I do find that they fall out more now than when i first got them- so much so i have lost one. bummer. thank goodness i got the protection plan. Reliable and easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Still a way to go... Hard to hear and be heard on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music is ok.... Phone calls only work in quiet environment...... Easy to misplace..... Happens at least once a day :-(..... They stay in the ear better than expected!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Option

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected; only downside is my teen truly cannot hear me if I am not in their field of vision! Ha! More comfortable and ergonomic than the Apple ear buds, in our experience.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Marginal quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fit well into the ear canal. My prior "Raycon" earbuds fit much better. Battery life is much less than advertised. Would return if I could.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible ongoing issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third pair of Galaxy Buds in a year, this time deciding to go with the Buds+. I NEVER write reviews but I want to warn everyone out there that these buds have serious issues. The first pair (normal Galaxy Buds) I bought worked great for 2 months and then had a charging issue where the left bud wouldn't charge past 15%. Not only that, the left bud volume was so quiet you could barely hear it even if you didn't have the right bud in. I tried every recommendation on Samsung's website to fix it but nothing worked. Shipped it to Samsung and they sent me another pair. Three months into the replacement pair, and once again, the left bud volume was so faint you couldn't hear anything out of it. For a solid month or two afterwards, I just listened with the right bud and eventually it started having problems holding a charge. I decided to buy one more pair, this time the Galaxy Buds+ thinking it may make a difference. Nope, same exact thing after three months of use. The left ear bud volume is so faint that you can't hear anything coming out of it. I once again have tried every suggestion on Samsung's website but nothing works. I have never dropped any pair of buds I have owned or gotten any water near them. There has never been any accidental damage of any kind. They sit in their case and get used for an hour or two each day when I go to the gym. Reading around the internet, this isn't exactly an uncommon problem and no one has a working solution for it. When they work, the sound quality is fantastic, but its not worth rolling the dice if you want a durable pair of ear buds. Save yourself the headaches and get something more reliable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello liftguy, we regret to hear of your experience with these earbuds. We apologize for any inconveniences this may have caused. We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Don't buy if you need them for calling!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now I hate these things and I'm about to take them back. They might be good for listening to music but I need them to answer calls and they don't do that! They connected easily and the sound is good but I have to manually answer and hang up calls because the touch controls don't work and Samsung won't help except to just keep telling you to reset everything! If I can't answer and hang up on calls, these things are useless! If I get them working, I'll come here with an update.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Decent sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I say these ear buds are good for when your on the go and casually listening to music but they lack base . But over all I love mine and the only colors they had was white and red atm of when I bought them7/8/2020

    I would recommend this to a friend