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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 494 Showing 9,861-9,880 of 12,961 reviews
  • Rated 4 out of 5 stars

    great sound, battery life and uncover appearance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted the capability of airpods, but something less obtruse, with better comfort then. I Choose the Samsung buds, because of YouTube recommendations. I'm very pleased with the sound, appearance, battery and comfort.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung earbuds are easy to use and comfortable. They work well with buttons set up to easy access with one finger. They also look very good and they are a breeze to charge. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Will not stay in your ear while moving

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and music come through clearly, But they keep falling out if my ears. Walking sudden turn or movement one will definitely fall out of your ear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it I brought it to do.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to go for walks outside just in my neighborhood and I listen to runkeeper and pandora plus I can answer phone should it ring and I do talk to my wife walking on my side as well as other outside noise.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      HEllo B5me, we are glad that you are enjoying these earbuds! ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Fit not as good as Bose but operate great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the fit of them and they are way too slick, they come out of my ears and i drop them all the time. Much prefer the Bose earpieces and rubber edges. The tap functionality and ambient noise feature work great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They sound great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them as a gift for my dad and he is in love with them! He cant hear me when i talk to him and i can't hear his music when he has the volume up! I think they're fantastic.. might get me a pair too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Step Up From the OG Launch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would think that they fall out of your ears during use, but they actually fit pretty snug in there. Great sound quality and the "ambient" mode is super cool. Wish there were more color options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im so happy that i have these for my workout sessions, i used to workout with my phone and old fashioned wired over the ear headphones or earbuds and ill never go back... being wireless feels so great!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for music and phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone but they lack a little when used on video calls. If you are looking for something just for music and phone calls these work great. If you want something for a zoom call these aren't for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great but uncomfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given them 5 stars but they were way to uncomfortable for me. Sound quality is great but the recent galaxy buds live that were released fit me way better.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Myra, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these because the ones I had went out and I love Samsung products. They were a little pricey but I needed them. When I try to hang up or answer the phone from the ear buds it doesn't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    im blue dabu dee dabu daa.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well... SOOO I may have to say these are great but you know what's even better than these.... that I can wirelessly charge them with my s21 ultra when I forget my charger at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy Buds2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty neat. From someone who's used wired headphones for 2 decades this is a game changer. My only issue is that they do tend to want to fall out occasionally

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality, but soft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good quantity and comfortable. They have much less bass and volume then I am used to after using skull candy forever. Had to surgically tweak my phone's equalizer to get the same level of bass.

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 3 out of 5 stars

    Too loose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not designed to stay in the ear lobe very well. When moist from sweat they fall out easily...for that reason I returned them so I won't lose them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Regret purchase of Galaxy Buds2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things just won't fit in my hears. When I go to adjust them people either can't hear me or I hang up on people. I tried all three sizes of the silicone tips and none of them really help. I really do not like them at all. Yes, the sound quality is great when I can get them to fit in for a few minutes, but they are just a hassle. i find I'm using the speaker on my phone more often now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these new ear headphones I got them for Christmas I use them everywhere and very convenient the only thing is that sometimes I forget to charge them other that they are pretty cool.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Sound quality is missing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design sound quality are just not there, they are shaped odd for the ear the volume is low and the slight touch near the option button either moves to next song it turns off

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Birthday Gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a birthday gift.. my only regret is shopping early (before the Black Friday price match) because they dropped the price another $30 and now I can’t do anything about it :/

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    In ear

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't recommend they fall out of your ears to much. The sound is top notch but i prefer over the neck or head bluetooth

    No, I would not recommend this to a friend