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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 499 Showing 9,961-9,980 of 12,961 reviews
  • Rated 5 out of 5 stars

    Red buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color ! These ear earrings buds fit my ears like a glove & the volume is amazing. If I need a second pair I would definitely get these again. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Would not stay in ear.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases these to replace my lost buds pro plus. The sound was good and no complaints when on phone calls. I liked the noise canceling and ambient mode. They worked well. However the fit was terrible. When having a conversation the buds would come loose in my ear and i had to adjust them no matter what size tip I used. It felt like I needed to adjust all the time and cause mis- touches everytime.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constant disconnecting make them worthless...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent considerable time researching ear buds before I decided on the Galaxy Buds+. These were to replace several other sets that I did not like for various reasons. When I first got the Galaxy Buds+ I was very pleased with their performance and ease of use. That is until I tried using them the second day. The Buds would connect, then 1.5-2 seconds later disconnect. This would continue for as long as you wanted to keep trying. I checked the internet for solutions and found I was not the only one with this problem. I tried the various solutions that were posted, but nothing worked for longer than one use. I have since purchased a pair of buds for 1/3 the cost of the Galaxy Buds+ and they work great. I believe the problem lies with the Galaxy Wearables app that you have to load onto your phone. I have a Samsung Note 9, so compatibility shouldn't be an issue. I'm very disappointed with how the buds/app work (they don't). I would not recommend these buds until Samsung cleans up their software/hardware interface. Very disappointed.......

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound quality great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the Gallaxy buds. They are great sound quality. I can change the background noise so that I can hear peiple coming up behind me and dont scare me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Putchased for myself. Great product. Excellent quality. Always try to purchase Samsung brand. Always enjoy the products I purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I chose these!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. My ONLY gripe is that the touch controls on the ears can be a bit sensitive but you are given the option to disable that entirely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint I have is that when I'm riding my bike I hear a lot of the wind. I have played with the settings but I don't know what it is. Especially when I'm going fast, I hear the wind sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a backup for my ring doorbell, it is easy to charge and replace. Don't have to be without security while waiting for the original battery to charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided on getting a pair of wireless headphones and these work great! I use them every day and i love that the case works as a wireless charger as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great!! The ability to have environmental sound makes these headphones very versatile. Connection to my Samsung 20 was fast and easy. I would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this as a Christmas gift for myself. I am enjoying them. I have not use them very long and just today I had to charge them. Pretty satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Wireless Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the first bluetooth wireless ear buds I've purchased. After doing a lot of research I chose these and absolutely love them. They're super comfortable and work really well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Hannah, we're happy to hear that you're enjoying these earbuds! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Cannot be used with app on iPod Touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the earbuds. Only wish would be that they would work with app on Apple iPod Touch. I put music on it and didn't know that you can't use the Galaxy App on the Touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought these yesterday. I connected it to my laptob and man i love them. The sound quality is great. Its easy to use and easy to connect to any devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds. I have an iPhone and they work great with it. Very comfortable and you can barely tell they’re in your ears. I definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my husband whom is always on the go. He loves the style, the comfort, and the color. (Blue is his favorite color.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound, weird fit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great buds for the most part but I find it hard to work out in them without having to adjust them all the time. Even just eating has a way of slowly working the buds out of your ear

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They suck!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are aweful!!! They keep connecting and disconnecting. I thought that it was because they weren't charged but if charged or not they still do the samething. Smh

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never disappoint. I love them use them all the time. The only thing i will say it does fall out my ear from time to time which can get annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sony ear buds in December of 2020, and 4months later they worked when they wanted to. I purchased the Samsung ear buds and cannot be happier.

    I would recommend this to a friend