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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 12,961 reviews
  • Rated 5 out of 5 stars

    Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the sound, still using them . Can't get enough of the earbuds will recommend to another friend of mine to enjoy the music for sound quality and great noise reduction

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    WirelessWonder

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the sound quality and easy to operate, wouldn't stay in my ears even after changing the ear pads.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds +

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! Although they came with multiple wingtips for custom fitting, they need to add a size that is in between the small and medium for a more secure fit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They're alright

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're good. The can tend to block up the ear canal which isn't great, and will slide around. But good enough, but should be better for a high end model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're okay

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung headphones are great but sometimes I can't hurt your ear if you have it in your ear too long. Sometimes that can fall off your ear if you're not too careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for ears

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two year later and it still working like a charm I like it better than the bean. Don't eat with it in your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife and she loves them. She wears them for pretty much everything working out hanging out etc.... Definitely a real great pair of earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and makes me feel like a spy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had them for about 2 weeks. But so far they are definitely worth the money. I tried skullcandy and would not recommend, but the Galaxy buds are a 100% recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect choice for Samsung phone users!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is Excellent. Fit was perfect. It's only been about a month since I purchased, but they have been great, especially when working out. Glad I purchased them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Bought the 2 year extended warranty and already dropped them from my ear twice while bicycling lol. They take a bounce well without any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product met my expectation and description. The only negative was the length of time for delivery. I think because I chose the red set (which is beautiful), it was delayed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great samsung product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, I use them with the galaxy watch 3 and note 8 to listen to music while at work and if I get a call I can use this for hands free calling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan because if the problem i had with a tv in the past. It was repaid until nothing could be done then replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for listening to music or watching videos.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying them to listen to music or play videos on my phone but not a fan of how they hold up to my ears. May need to change the ear tips so they don't fall out.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the volume setting I am unable to adjust the volume to my liking. Even at the highest volume setting it’s not as loud as I would like it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these until they were taken from my luggage on a Mexico trip. Ordered exact replacement as soon as we got home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Not only is it reasonably priced, but it fits well, too. I’ve tested it from running, walking to just sitting down. It’s very comfortable and compact for traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits perfectly and installation was easy. The sound is perfect compared to other EarPods that I have owned

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not secure in ear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not stay in ears well at all, sound is decent but not great. Id look elsewhere

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Dallas... Thank you for your review of the Samsung Galaxy Buds2 earbuds. We appreciate all feedback as it ensures we remain innovative and improve on the designs and functionality of our products. When you get a moment, take a look at the video on Samsung's YouTube channel, along with an article that should help you achieve a more comfortable fit. "Galaxy Buds2: How to find the perfect fit with the Earbud fit test", and "How to wear your Samsung earbuds". Please reach out to Samsung Support for additional assistance. Thank you for being a valued member of the Samsung family. -Bethany Samsung

  • Rated 4 out of 5 stars

    Lifesavers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love pretty much everything about my Galaxy Buds+. The right bud is now much quieter, though, and I have kept them clean and undamaged. A bit disappointed about that.

    I would recommend this to a friend