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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 501 Showing 10,001-10,020 of 12,961 reviews
  • Rated 4 out of 5 stars

    Love the color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I'm walking outside its hard for people to hear me that I have to put them on speaker phone. They don't stay in the ears very well. I walk and have this problem, so just imagine if I ran

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoying. Keep slipping out of my ears. Need a better design. Takes look to connect to my phone compared to others

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Airport who?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the ambient audio for me. I wear these babies at work and I love that they are so incognito, and that I can still be present but have my own music playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as stated

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice features, especially the ambient noise settings. nice to use for conference calls. lots of wind noise outside. could be i need to use the larger earbud cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for 13yr old son because of the features and tired of spending $ on lesser quality ear buds, he absolutely loves them and now my husband wants a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Shortlivrd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 6 months before they quit connecting via Bluetooth. Great sound quality and the Geek Squad replacement saved a teen from heartache.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A bit overpriced

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound okay. I like the features such as ambient noise and tap to skip songs or rewind songs. They feel very comfortable in the ear. I use the fins to get a secure fit. One dislike is the inability to customize the sound. I own a pair of Jaybird X3's and I prefer those over the Galaxy Buds. I use my X3's the most, but love the Galaxy Buds for my evening runs because of the ambient noise feature. In my opinion the Galaxy Buds are overpriced compared to some others that sound better and give you the ability to customize the sound.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Natasha, thank you for sharing your experience with these earbuds. Here is a link (https://www.samsung.com/us/support/answer/ANS00086163/) to an article that will help you learn more about optimizing your sound experience. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Best wireless headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best Bluetooth headphones I've ever owned. And I have owned a lot of headphones. Lots of great features and would highly recommend if you have a Samsung phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great. Sometimes difficult to seat in my ears at first. Noise cancelation is average. Overall decent but would rather pay a little less for these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones for the price. You're able to FF, adjust volume, etc. by tapping the bud. The blue tooth range isn't as good as some other brands but

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Color made the difference.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this item in white and am happy with it. I do have problems with them falling out sometimes. I bought the red ones for my wife because of the color. She is very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good but could be a bit louder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When compared to Apple iPods, these earbuds fit perfectly and we’re harder to fall out. Sound quality is perfect and decent volume, but could still be a tad bit louder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for working out.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sound profile, but for wireless earbuds at this price point, can't complain. Have since replaced with the new Bose noise-cancelling, but these are fantastic for a workout.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid buy when on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these when they were on sale for $100. I would say they are a great buy when they are on sale. Only issues they can have is "transparency" mode is pretty high pitched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better mic quality then the galaxy buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my galaxy buds. The plus has a few more features, spotify integration and improved ambient awareness. Mic quality is much clearer when on calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Initially flawless, but things went downhill quick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for earbuds. I take public transit, the the noise cancelling mode comes in handy, as does ambient mode for when I need to hear what's going on around me without having to remove the earbuds. However, 2 weeks in and volume on one earbud has noticeably diminished, and experiences an odd intermittent whistle. These will be returned ASAP. I need 2 working earbuds, not 1.5.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Audio Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was needing for my wife to have a better bluetooth experience with her Samsung phone. Came in on time and exactly as advertised, Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant at first about these but after using them for a couple of weeks ,they are pretty comfortable in my ear. Sometimes I wish the sound was louder but overall great product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice complement to a Galaxy Note 20 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to be able to sync and use these as a Bluetooth mic option while recording video in Pro Mode into your phone. The ambient noise level option work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got exactly what I paid for. Best buy delivered on their part. Product arrived earlier than scheduled. I will always purchase thru Best Buy, just for that peace of mind.

    I would recommend this to a friend