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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 12961 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the product's sound quality, comfort, and fit, along with its long battery life and reliable connectivity. The improved design and color also received positive feedback. However, a few users expressed minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 504 Showing 10,061-10,080 of 12,961 reviews
  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I didn't give these 5 stars is because they were the only color I wanted and the only ones that weren't eligible to purchase insurance for. Still work amazing though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good, they were too big for my ears. My boyfriend loved them , but then tried the newer version and fell in love with those. Still a great product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what it needs to be

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside to these is the discomfort after extended use, but that comes with any in-ear buds with a seal. other than that, my favorite wireless buds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for someone special and she loves them! Great sound, easy to pair and as she says "small enough to not look weird in your ear".

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product although it works with the iPhone I wouldn’t recommend it for iPhone but overall good product to have as a backup when my AirPod pros wasn’t working

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    EarPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because these earbuds did not work properly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Evie, thank you for your feedback on your Samsung Galaxy Buds2. We would be happy to help you troubleshoot any aspect of your device that is not functioning as intended or expected. Without knowing what you have been experiencing with your device, we have the Samsung Support Team available to assist you directly. These experts can answer any questions and provide troubleshooting tips to help you resolve what you are experiencing. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great for everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little nervous about buying these because it was an expensive purchase to me. I am so thankful I did. They work wonderful, stay in place and pair easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High five to Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is an Samsung fan and he upgraded to these from the first version he’s said it’s more clearer than the first version and he loves that it has 2 mics on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy and I would recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a but hesitant about buying a product without seeing it, but took a chance. Nice quality. Earbuds are new for me. Nice little storage and charging case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of Bluetooth ear puds so really have nothing to compare them to, but I like them and they do what I expected them to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality and wonderful battery life!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work wonderful and they last all day at work. The ambient sound feature is super helpful during work or carrying out a conversation while listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thye sound quality is excellent. Overall, the buds are good, however, they do fall out of my ears while I'm in motion.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Tazeia. Samsung values your feedback and values you as a customer. Your feedback ensures improvements so that the experience continues for everyone. Thanks for sharing your experience. ^Kayla Samsung

  • Rated 4 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, really like these earbuds. They paired automatically with my Samsung Note right out of the box. However, I have daith piercing,so it makes it hard for one to stay in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Buds+ are great. At times I don't even remember they are in my ear. Easy to install on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy them, comfy and has some noise isolation for music or whatever you listen to. I wear them at work In a factory and really help keep the noise down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new earbuds. The buds pair well with my Samsung Galaxy phone, and the range is good, no dropping of the signal around my rancher house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung keep trying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality in the make and design. The bass is pretty much non-existent. Mostly all treble and to be honest not a good fit for the gym or bass lovers.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    little bit better than avg

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Ambient noice feature is nice but is too sensitive sometimes. Noice cancellation is avg. Excellent music quality. The overall product is a little bit better than avg.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got it and left.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked up to the desk, I got it, and left. Good service, the product was on sale, and now I am enjoying that product. Plan and simple as that, lol.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great at first, but they didnt last long

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at first, but they lasted less than a year before the right side quit working.

    No, I would not recommend this to a friend