Customer Ratings & Reviews
- Model:
- SM-R177NLVAXAR
- SKU:
- 6464284
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am unsatisfied with my order. These buds have a great battery and that's about it. No one can ever hear me when I talk through the buds. And I always hear static on my end. And whenever I play music or stream a show using my buds it stutters the sound. I am so aggravated I bought these!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Mell. We understand how frustrating this is for you. We would love to speak with you to improve your experience. Feel free to contact us at 1-800-Samsung. ^Kayla
Average sound quality- even after using wearable a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is way less than bose or apple - even compared to basic wired version of them.
No, I would not recommend this to a friendSamsung Galaxy Buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I really expected I was expected more but it's an OK product
I would recommend this to a friendBrand response from Samsung
Posted .Hi Dennise!
Thank you for purchasing Samsung Galaxy Buds2 True and leaving a review here. Congratulations on your new earbuds! We are happy to know that it works for you. We at Samsung only want the best welfare of our customers while using our products. Rest assured that we will continue on improving our world-class products and services.
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144221171
Thank you for choosing Samsung!
-Remie
Not great battery life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life isnt great. Dont stay charged very long Returned 1st pair, this pair also most likely.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Coffeesnob, thank you for bringing this to our attention. We would love the opportunity to assist you further with this matter. Please feel free to reach out to us at 1-800-SAMSUNG. We're always here to help! ^Elizabeth
Earbuds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well sometime and others not so well. These wireless buds were a waste of money
No, I would not recommend this to a friendHad to return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t realize how big they were when I got it but I later realized it wasn’t the right size.
No, I would not recommend this to a friendBreaks easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth didn't work within three weeks of purchase. Had to send into Samsung. Painful on ears.
No, I would not recommend this to a friendGreat fit...but.....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit and functionality but I need mega sound. I could still hear background with ambient off.
No, I would not recommend this to a friendGalaxy 2 earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds, for the price are meh. Wish I didn't spend the money on these.
No, I would not recommend this to a friendOkay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sounds quality isn't a good as I expected and they don't stay in the ear as well as the AirPods.
No, I would not recommend this to a friendMarginal Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these to compare with some other brand which I really didn't like the sound. But when I bought these anticipating that these would be even better being Samsung to go with my Samsung S21, I was disappointed. These did not sound as good as the other brand. Returned and purchased another item altogether.
No, I would not recommend this to a friendClosed store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing on the website about curb side shopping,corona.I went over to talk to your reps about these earbuds,needless to say,it's hard to discuss anything from 400 feet,the closest that I got to the department I needed,but,these earbuds worked out fine.My biggest issue was feeling threatened at the front door.It will be a long time before I come back.
I would recommend this to a friendnice but not for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ears are alil different so these didn't work too well for me, they kept falling out my ears
I would recommend this to a friendBrand response from Samsung
Posted .Hello QueenB, we regret to hear of your experience with these earbuds! Here is a link (https://www.samsung.com/us/support/answer/ANS00082785/) to an article that will help you adjust the earbuds for the best fit. ^Elizabeth
Not to bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're ok not very comfortable. Ear tips don't seal right sound quality is ok could be louder.
I would recommend this to a friendEarbuds
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and returned them right back until i found some that were good to me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, Mary. I apologize that your experience with the Galaxy Buds+ was less than ideal. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
Better than first generation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work well with Samsung Note 10+. Sound is okay. Fit was not good for me, they kept falling out.
I would recommend this to a friendBest Buy is a monopoly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were not impressive at all. They slip and slide and one plastic guard even got sick in my ear. Don’t forget they were sold to apple. So the true ones who cares about the sound that lived in music is extinct and apple another company who has breeches and loves money better than a product
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Dont buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was good but it came off a bit quiet. Also the left one went almost completely quiet. I checked online and its a common issue. I tried to return it a few days later and missed the cut off and wasnt able to return or exchange, even though the warranty lasted a year
No, I would not recommend this to a friend Samsung Buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall quality good just wish they were a little smaller and came in other colors.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, Rabbit. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes a purchase is for a gift as in this case. A review by me is not possible.
I would recommend this to a friend