Customer Ratings & Reviews
- Model:
- SM-R177NLVAXAR
- SKU:
- 6464284
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.
This summary was generated by AI based on customer reviews.
Bad quality control
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although it's a great product, I had issues with the right buds battery.
I would recommend this to a friendDont buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got these on sale for $80. Had to take them back it has the worse call quality, if your in a environment with only a little sound like a bird chirping it will amplify the birds noises to whomever your talking too as well. Wound uo purchasing the wf-1000mx4, they are a good deal nore expensive but wow worth it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Phil. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
Good sounds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right bud stops connecting and doesn’t charge all of sudden. My 3rd pair so far with same issue
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Kman. We would love to get more information about your experience so that we can better assist you. Feel free to contact us at 1-800-Samsung. ^Kayla
Not worth it for the value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont recommended this item call drops alot while using these headphones.
No, I would not recommend this to a friendSamsung Galaxy buds2 (wireless)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried two different sets to use with my new Samsung S22 phone and the receiving caller said there was so much static and they couldn't hear me nor I them. I tried calling different persons to see if it was my phone or theirs and the result was the same.
No, I would not recommend this to a friendfair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they sounds pretty good for music but it lacks voice quality. signal drops here and there.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, i930. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
Disconnected continuously
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should've returned it. Bought two pairs, one for me and anothr one for my wife. 'Luckily' Mine gets CUTS OFF OVER AND OVER AGAIN just after 'No longer Returnable'. Wouldn't buy it again. I'm a kinda Samsung-holic using Z fold2, laptop, desktop, smart tag and many other devices, but this one?? Not satisfied at all!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, Alex. I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing this link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/), with information about your concerns. If you still have concerns after trying these steps, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). ^Kayla
Lots of problems!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buds Cut out all the time. Bought some for my wife and hers do the same thing. Thought I couldn't go wrong with using Samsung buds with Samsung phones (S8). I have A LOT of Samsung electronics (TVs, phones, sound bars, watches) and I've always been happy with their products. In this case, however...I would NOT recommend these at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JeffandStacy, we apologize for any inconveniences this experience may have caused. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you and your wife troubleshoot the audio quality. ^Elizabeth
- Pros mentioned:Battery life, Fit, Sound quality
Best earphones I've owned in a long time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, long battery, fit perfectly. The design is top notch fitting perfectly in ear.
I would recommend this to a friend These are ok, but there are better ones for less
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds don't fit my ears very well. I've tried all the possible configurations.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Kimmaaay, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Static & low volume & tap option not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hear an echo when speaking on my ear buds it was a lot of static I gate the tap options
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Babydoll52, thanks for reaching out! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot the issue. ^Elizabeth
Samsung Buds don't fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buds would not stay in my ears, both buds kept falling out of my ears.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Walter. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
Unsecure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like these buds simply because they kept falling out of my ears all the time!
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having interference. The battery doesn't last as specified on product description.
No, I would not recommend this to a friendNo quality sound.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hooked my wifes apple earbuds they were amazing... I typically dont go for apple so decided to try the Samsung buds+... the difference will defiantly make you sick if you choose the Samsung buds+. Not alot of vibrant sounds... instruments are not well represented.. I took these back sucked it up and bought the apple gen 2 buds.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case popped out and i already lost one and its hasn't even been 30days
No, I would not recommend this to a friendBarely a month and it stop working. Don't know??
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's was great at the beginning but stopped working barely 3 to 4 weeks of purchase.
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth disconnects phone part sucks cany hear u.
No, I would not recommend this to a friendNot what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well I bought them but I really think the headphone it’s kind big compared to airpods
No, I would not recommend this to a friendWorse than original
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought to replace the first generation, but these are worse.
No, I would not recommend this to a friend