Customer Ratings & Reviews
- Model:
- SM-R177NLVAXAR
- SKU:
- 6464284
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t even had them for 6 months and one of the earbuds will not charge and the other one I cannot hear out of. Disappointed!
No, I would not recommend this to a friendNever could get them to pair with my Samsung S10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never could get them to pair with my Samsung S10 or to the Galaxy Wearable's APP, returned them after trying for 7 days. Called and email Samsung, received additional instructions which also never worked.
No, I would not recommend this to a friendMalfunction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth volume is horrible No one can hear me when I am using the Bluetooth and I am always told by my callers the sound is muffled.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sound quality
Samsung airbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and people can finally hear me speaking without excessive background noise! Battery life is also exceptional and no issues with pairing your device with your Android platform.
I would recommend this to a friend The worst place to shop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Samsung hadset and the delivery was the second day and when I saw the order status it shows me that they are Delivered , and I have not received anything yet Where is my order I want to know
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right bud lost nearly all sound not even a month after I bought these, it was just outside the return period too. Highly recommend you go with some other brand of earbuds because these are aweful.
No, I would not recommend this to a friendI did not purchase these. Someone is using my emai
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not the purchaser of these. Someone is using my email address. You need to report the person whose payment who have received for this purchase. I have explained this to the store once before.
No, I would not recommend this to a friendBROKEN ALREADY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these not even 1 month old they dont charge they dont work! I cant return per the rules why? Should I call BBB and file a complaint do a chargeback? What are my exchange options.
No, I would not recommend this to a friendDon't waste your time.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are garbage. They are super sensitive and they don't sound that good. I literally returned these the next day. Since I can't give a negative star, I guess one will do.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
Not happy with samsung
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd pair ive had to buy, the first two lost sound in 1 bud within the first month after purchasing. Very unhappy with samsung and their lack of care towards customers.
No, I would not recommend this to a friendVery bad air buds stay away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had these buds for a day and the sound quality on these are hella bad compared to the air pods I definitely definitely wouldn't recommend these at all stay away
No, I would not recommend this to a friendStick with Apple
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They constantly lose connection and had to return to Samsung for warranty service. I got them back and they still do not provide good sound or a stable connection.
No, I would not recommend this to a friendAvoid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are not worth the headache the clarity is bad the sound is bad it sounds like someone is whispering you have to update ever couple hours not worth the headache or price
No, I would not recommend this to a friendStopped working after 3 Days
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked decently well for 3 days. There was a 1 second audio delay but I eventually got used to it. However after 3 days they would not connect to my PC no matter what I did.
No, I would not recommend this to a friendNo Ear Buds Inside The Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Opened The Box. There Was No Ear Buds. Just The Charger Cable. This Is Why There Is Only Online Perchases. So I Can't Check What I Have. Before I Walk Out Of The Store.
No, I would not recommend this to a friendGet the extended warranty
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had 4 pairs of these over the years. They last approximately 2 years, then the left earbud stops charging. Awesome.
No, I would not recommend this to a friendTing-y sounding. Terrible sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is NOT a poor review about the 50% volume issue, because that can be fixed. This is because the actual sound quality is garbage. Worse than a $20 pair of skullcady..... stay away.
No, I would not recommend this to a friendConnectivity issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this product recently, but the product did not connect to the laptop or the phone. Tried all the options and still remained unfruitful. Hence returned to the store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
Stopped Working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 6 months with them... my left ear bud just suddenly stopped working, it wasn't dropped or neglected in any way. I wouldn't recommend them to anyone
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Bad product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds are staticy. Only one person can use an ear bud at a time, and the sound in the tv goes off when the ear bud is activated, so no one else can hear the tv
No, I would not recommend this to a friend