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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 15,276 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but slippery.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. My problem is the case and the earbuds are made from super slick plastic. Several times they have slipped out of my hand when I go to pick them up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth it but be careful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them until i lost them because they fell out its case. The case isnt very secure so make sure you buy a good case cover for it. But it has good sound and i loved the color

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly and fit my ears perfectly, which is sometimes an issue for me. Like the color too so my boys won't be tempted to 'borrow' them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and sound, survived a couple of drops on a hard floor already. Very easy to keep clean and the option to hear what's going on around you with the audio you have playing is great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Sound is Good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them, overall sound is good. Bluetooth range is good. Long lasting battery!! Only downside when running they , sometimes they fall out. But I guess that just something the happens with wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Amazing Technology

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were gifted to my mother and she uses them all the time! They easily connect to her phone after the first set up, all she has to do is put them in her ear for them to start working. Amazing Technology.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Quality, but Annoying Touch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of sound quality, they are great. I have a Samsung phone and so they are all very easy to connect and change settings on using the app. HOWEVER, I must say, I would not buy these again knowing what I know now. The touch on them is extremely sensitive, so much so that anytime I have to push them or readjust them in my ear, even slightly, the touch goes off and my audio will pause. It's extremely annoying. Even if you try to grab around the edge, it'll go off.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings RobertR, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2. We appreciate your directness. As you know, you can use the touch area on the earbuds to control your music, phone calls, and other useful shortcuts without getting out your phone. The earbuds’ touch actions are set to single tap and tap and hold by default. To use all the earbuds’ touch actions, launch the Galaxy Wearable app, and tap Touch controls to activate the related features. Lightly tap the touch pad one time for the following options: * Play a track. * Pause a track. Quickly tap the touch pad two times for the following options: * Play the next track. * Answer or end a call. * Place the current call on hold and answer a second incoming call. * Switch between a current call and a call placed on hold. Quickly tap the touch pad three times for the following options: * Play previous track. * Start the current track over at the beginning. Touch and hold the touch pad for the following options: * Decline a call. * Turn the microphone on or off during a call. * Retrieve a called placed on hold after ending the current call. If you would like to share any additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good noise canceling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mow with these and they are absolutely amazing. Blocks all the unwanted noise and keeps the tunes loud and clear.!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these true wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fit! First time able to run with ear phones that dont fall out nor change sound even with sweat! Sound quality is perfect and so easy to set up with my new samsung watch and phone! Love the color too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Samsung earbuds are very amazing. The quality of sound is excellent for music, talking and calls. I also like that these earbuds have the ambient sound and the noise cancelation which makes the quality of the call better. So far these are the best earbuds that I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THESE BUDS! They fit right into your ear and stay. Not only that, but they come with two other different sizes of ear rubber buds that you can switch out for a better fit into the ear canal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best earbuds for this price

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Headsphones are nice and cheap nothing more to really say dont expect the greatest quailty but do expect good quailty

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased these! They pair up easily with my galaxy s20, the sound in fantastic ,very clear and crisp. The ambient sound feature was awesome as well as the noise cancelation.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Samsung finally got it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I am an iPhone user 12 pro max. Yes I own air pod pros. I have tried 10 different true wireless buds. All Samsung line, beats buds, Sony and so on. I’m my opinion these are the best out there at the price point. These are my new daily buds. Call quality is amazing and clear. The base is amazing when playing music. Extremely light. I went hours forgetting they where in my ear. The ANC is ok for things like low hum air conditioning. The ambiance mode is the best yet. Well done Samsung you finally did it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Samsung Vs Beats.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife enjoys them more than the Beats Buds she had. More comfortable, they are actually touch sensitive, where as the Beats, you have to press a button to pause, play, etc. The Beats sound a little better, but not by much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding ear buds! The best. I also bought another pair for my mom. She says that the active listening mode works better then her hearing aids.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and updates. Love the noise canceling option. they tend to slip loose out when working. Works with Android and Iphone. I've connected them to my windows computer too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    I love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is in great standard they will last me all day and the box also holds charge for 3 days or more without charging it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the last design. Doesn't cancel al external noise, but it's cancel enough to hear your music or conversation without any problem, although it's fell tight when active. Also you can deactivate the touch control with a simple widget. Great buy on special.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and feel of the product has been out if this world in my opinion between working in a busy office to recently going on a plane the sound cancelation is also fantastic!

    I would recommend this to a friend