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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15277 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 15,277 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Bud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this bud. The sound is great. My only issue is the left ear piece often pops out of my ear. I can't understand why -- bummer. But, overall, it is a quality bud.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelation! I wear them when I go jogging and never have an issue with them falling out. Also love the color

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome product by Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. The sound quality is excellent, just as expected from Samsung. Clear audio,good base and noise canceling is great. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good noise cancellation, better than air pods

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product. It's easy to recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a great experience with these buds. They have a small form factor and fit in your coin pocket and are light enough to hang on a lanyard. They have amazing battery life, lasts me a week on everyday use for multiple hours. Great microphone for calls and sound is amazing. They have controls and the app makes it easy to customize. It's a no brainer in the price range they're in. They don't have noise cancellation but the wingtip isolates them enough that you can't hear anything outside. The ambient mode allows you to listen to stuff outside but it's not very good. I love the product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Pretty great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call quality is superb and fits well in my ears. This was a great replacement for my Galaxy buds live. So happy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and easy set up. Got a new phone so decided to add the earbuds to go with it. Good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. The sound is great. I use them while mowing the grass and can barely hear the lawnmower.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them. She wanted them for awhile. Plus, it works great for blocking surrounding noises that she doesn't like.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2 thumbs up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds! Great sound and noise cancceling! I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Nice sound comfortable fit...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ear buds but they are not as loud when connected to my galaxy 8 compared to my galaxy note 9 and note 20.. they fit just fine in my ear sometimes i forget its there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds can be really nice if you need a 'cheaper' pair of flagship headphones, but there are a couple of things that may slip past your notice: 1: There are no physical buttons on the earbuds itself, and while thinking this would be beneficial, it actually makes the device insanely hard to use. Im constantly readjusting the bud to fit in my hear but it instead turns off the bud, disconnects it, or skips to the next song entirely when I didnt even tap anything. 2: The ear pieces that come with the device unfortunately do not fit for me, but that is a personal problem. These pieces are universal fits so it shouldnt be a problem for most users. Me, however... I constantly readjust the earbud to fit as it slips out about every 3 minutes. Gets very annoying. 3: There is a slight static noise when pausing or listening to music. This sometimes happens during noise cancellation, which the earbuds have, but when noise cancelling is turned off and i should be hearing crisp and clean audio, i dont. Instead i hear a horrible crackling that takes away from the stuff im listening to, and i just got these a week ago as of writing this review and have not dropped or damaged them in any way. Could just be the device i got, but i wanted to mention this. Overall these are a nice pair of buds, but I will have to go back to my old pair of beats studio buds as they dont fall out and i dont have to worry about accidentally tapping the bud and skip several songs over.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and awesome sound . I'll take these over airpos any day

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great buds and awesome app with Samsu g phones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds, even for someone who doesnt like them. My wife has tried many others and they all fall out or are way too big. These are cinderella like for her!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great earbuds, but the 1st order was returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty good! Long battery and sound good enough, the ambient noise blew me away tbh. I bought the Certified Refurbished and the reason why I returned them is that the middle size earpiece was missing (My size). Right after returning them I used the credit and bought a brand new pair. It hs been 3 days and they are great. The one BAD thing about them is they can get hot fast and start beeping, making it unusable. PLEASE take into account that I live in West Texas and the temperature is 105-109 F degrees and I spend little time outside. But they haven't overheated at indoors or warm temperature with long usage (5 hrs continues)

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello IngeR, thanks for bringing this to our attention! All Galaxy devices have a set temperature range, where they operate at their best. Your Samsung earbuds will constantly beep as a safety measure to alert you that they need to cool down. If you're wearing the earbuds when they feel hot the touch or start beeping, immediately remove them from your ears. Do not place the earbuds in the charging case or use them again until the earbuds have cool down completely. ^Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I can hear what is going on around me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought me these not so much initially as headphones but because of the ability to amplify the ambient sound around you. I had stopped using in ear headphones because of not being able to hear the world around me. These are awesome! Not only can I still here what is happening around me when I am listening to news or music, they double as sound amplifiers when trying to listen to a conversation in a crowd, Easy to control, easy to setup and can be customized for your own tastes. I really like the feature that locks the control panel as I frequently have over the ear sound protection covering my headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds i have bought by far. Tells you the battery life and case battery life. Never have to worry about how much life is left on the ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The buds…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, the active noise cancellation is quite desirable. Just needed to figure out how to turn off the touch controls due to any adjustment of the ear bud would register it as a touch command thereby pausing/skipping my music.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Nice earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Wish they were a little louder but they are still nice. Comfortable fit, they dont hurt after hours of wearing. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Decent quality, leaves a lot to be desired

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds overall sound great, are comfortable to wear, and get decent battery life. (About 10 hours runtime with about 2-1/2 charges from the clamshell case.) The touch sensitive pads are pretty useful overall for a hands-free experience, but are a bit too sensitive. They react too easily to accidental bumps and even hair brushing against them, and there's no way to adjust the sensitivity. (Supposedly these issues were resolved with the Galaxy Buds Pros and 2s.) They require the Samsung "Galaxy Buds" software to enable/configure features like the audio pass-through, adjust EQ settings, and customize the touch gestures. On mobile devices it's very straightforward and easy to use. Both iOS and Android versions of the software are able to support and configure the whole suite of Galaxy Buds Samsung offers. As for other platforms, said software is notorious for not being supported/updated. (I.E. the official Windows app only supports the Galaxy Buds Pro, with a "Coming Soon" message for the Plus and first gen Buds that's been there for almost two years now.) I personally had to use third party open source software to configure and enable the features of these buds on my Windows PC. I'm not sure if this is an issue with my particular pair, issues with these buds in general, or even issues with the devices I was using them with, but I've experienced many intermittent drop-outs and issues pairing. Often times it requires taking the buds out of my ears, putting them into the clamshell, then re-removing them and attempting another pairing. Rinse and repeat a few times, and eventually they work reliably enough to use them. Several firmware updates later, and they're no less finicky.

    No, I would not recommend this to a friend