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Customer Ratings & Reviews

Your price for this item is $148.99

Customer reviews

Rating 4.4 out of 5 stars with 359 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 359 reviews
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent but they don’t stay in my ears like prior generations.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there TechJunkie, we appreciate your feedback on your Samsung Galaxy Buds2. We understand how vital the fit of your buds is to your usage and overall enjoyment of your device. If you are still seeking the ideal secure fit of your device, we have a great article on our website to help our customers titled "How to wear your Samsung earbuds" to help with the placement for the optimal fit. If you haven't done so already, we also recommend trying the extra ear tips in a larger and smaller size to see what feels best in your ear for the fit and comfort as well. Lastly, in the Samsung Wearables App you have the ability to perform a fit test when you are wearing the buds and connected through Bluetooth. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    item defective and supervisor was rude for return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried returning my Galaxy Buds2 after 3 weeks because it is defective. The supervisor, I think the name is Chris, said that it is past the company's return date of 2 weeks. I tried to negotiate with him to allow me a return because I would like to get another earbuds from the store. He shut me down, however, and did not even suggest what to do with the defective item. THE SUPERVISOR WAS RUDE & NOT HELPFUL AT ALL. I SHOULD HAVE ORDERED FROM AMAZON WHICH HAS A 30-DAY RETURN WINDOW. When I picked up the item, I was not informed that BestBuy only has a 15-day return policy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not iPhone friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the smartest with an iPhone. Android is much better because you can adjust all sounds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great airpods alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and works great with my galaxy. Buds sometimes slip from the ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't seem to work very well. Keeps going on and off while using

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    low sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like these better than the Buds+. Only thing would be nicer is if they were a little louder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    360 Audio is phenomenal. Replaced my Buds + for these, and I'm so glad that I did. Also, the color is stunning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Wish the inter ear portion was a little smaller as I have small ear canals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good ear pods with great sound,and built quality. A must have also with some features for ouside noise blocking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only type of Bud I use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the way they work and fit in my ears Great Sound easy use good value

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, happy with the purchase. Searched a lot before buying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. I use them while i workout and when i have to make phone calls at work. My favorite feature is the Ambient Noise feature where I can hear everything going on around me even with the earbuds in. My least favorite thing about these earbuds is that sometimes when i sweat a lot the earbuds will get loose and fall out of my ear. 4 out of 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my wife. She's been very plaesed with their quality and sound performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth, with better noise canceling than the previous Samsung Bluetooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and sound quality is good as well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't last

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these since April of 2023 and the right earbud just died in November 2023. While working the earbuds did the job. I'd either try the pro version or a different brand and stay away from these ones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound no issues, sounds good to hear music or aduio books perfect for while driving

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with the price it comes with. Highly recommend

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, 3DDynamic. Thanks for taking the time to review your Galaxy Buds2. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds. Only one I buy. Theynfit comfortably in my small ears without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality Sound and Profile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking, sleek design and great sounds quality. My new favorite buds.

    I would recommend this to a friend