Customer Ratings & Reviews
- Model:
- SM-R177NZGAXAR
- SKU:
- 11991637
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Ear Bud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice I like them no problems, comfortable and priced right
I would recommend this to a friend - Pros mentioned:Battery life, Fit
Fits Comfortably
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The three sets of tips and rings help them stay in my ears much better, and the long battery is great for going out, with enough energy for an entire day. It works well with the wireless charging my android phone has, and the ambient noise is also nice to use, though other headphones on top of it might turn them off.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. Use them for my bike rides as well as in the gym.
I would recommend this to a friend - Pros mentioned:Fit
Great choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with these!! I have small ears and they fit perfectly.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Coming from AirPods and love these way more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have more features, come in my favorite color, have noise canceling and ambient sound enhancing features and are durable and never fall out battery lasts forever need I say more? Thank you Best Buy for selling this and for being open, and delivering excellent customer service experience!
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung head set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like the quality of the head sst. Works great.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Best ear buds of the year!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for myself and I'll admit they are the best ear buds I've ever owned. Sounds come out so clear, music sounds so much better, during calls all my friends and family hear me so clear. Battery is amazing, can last all day, feels comfortable when in ear. Best ear buds in the market today.
I would recommend this to a friend - Pros mentioned:Comfort
Comfortable headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very comfortable and were easy to set up
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best sounding earbuds I've had in a long time
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
As good as I thought they'd be.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my first "True wireless" earbuds so I can only compare against the old bluetooth earpiece. The sound is amazing. I can wear one or both all day and not get an earache. The amplified ambient sound feature is more useful than I thought it would be. So far they have met my expectations which is unusual.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Grampa, it is always great to hear from a loyal Samsung customer. Thank you for taking the time to leave this review. ^Elizabeth
- Pros mentioned:Sound quality
Fit even weird- shaped ears.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually have problems with headphones because none have been designed for unusual ears, I guess. These buds stay in my ear whether I'm moving around, bending over to pick something up, or putting on or removing a hoodie. Sound is excellent and the buds are very easy to use.
I would recommend this to a friend Great but. . .
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buds, just make sure not to lose them. Droping the case will send them rolling...
I would recommend this to a friend- Pros mentioned:Sound quality
Love these!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these. I Would recommend them to anyone!!
I would recommend this to a friend - Pros mentioned:Battery life
Love these. Very comfortable, long battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently upgraded from the Gear icon buds which only lasted about 2 hrs on full charge. Didn't bother me as I'd use one at a time and switch the main bud on the app to allow me to use each bud for 2 hrs each and be able to hear ambient noises. With these you don't have to worry about that. Adjustable ambient noise level is a cool feature, even if it does have a tin can kind of sound to it. More for safety and convenience, in not having to always pause my music to hear someone unless I'm blasting the music. Usually I can't wear any sort of in ear headphone for longer than a half hr or so before it gets painful. I can go at LEAST 4 hrs with these til discomfort starts to set in. Only complaint is sound quality. Dynamic sound is by far the best sound which is actually really good for my taste. Just wish you cld customize the equalizer. Bass boost preset sound sucks as it's all bass and no treble so dynamic is the way to go. Also w 11 hrs of battery life? Highly recommend. I use w my Galaxy S20 plus.
I would recommend this to a friend - Pros mentioned:Sound quality
one side is always louder and its common issue
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound quality is good but i after a few months of usage i cant recommend em because one side is much louder than the other and its a common issue just go buy another brand no what cleaning i do it stays the same
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Take a look at the article titled, "No, low, or poor audio quality on Samsung earbuds" for some troubleshooting steps that you can take to help resolve what you have been experiencing with your Galaxy Buds2. Feel free to reach out to Samsung Support after reviewing this resource if you would like further assistance or if you have any questions for us. Thank you for being a steadfast Samsung customer. Debra
- Pros mentioned:Battery life, Sound quality
Much better than original model
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are so much better than the previous model. I would highly recommend. The battery life is insane and the call quality is much better. My only gripe is the charging. It can still be a pain to make the earbuds line up, but 9/10 times you'll get it right just by laying them in the case.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Amazing sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair had to get returned because the touch response was terrible. Waited a few days for a new set to get mailed out and this pair is great. The battery life is great and so is the sound. My daughter likes these more than her air pod pros and I dont blame her. Highly recommended.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Worth the $$
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are nice headphones. Music and calls both sound great, useful features such as ANC and Ambient noise. Touch controls are good not great. I love that they are small buds. I just wish they'd stay in for longer..think it's just my goofy ears tho
I would recommend this to a friend - Pros mentioned:Sound quality
Buds 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great i love the sound and the packageing love it
I would recommend this to a friend - Pros mentioned:Sound quality
My wife loves them, thats all that matters.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are so awesome. Great Product and a good value.
I would recommend this to a friend