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Customer reviews

Rating 4.5 out of 5 stars with 15277 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 15,278 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Can adjust ambient sound. Paired easily with my S20 phone. Can carry on a conversation face to face or on the phone without having to adjust them. Charging case works perfectly. Has about 5 to 6 hours of constant use before needing to be charged.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Terrific!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ever! I did the comparisons on best buy.com with different earbuds and these were the best. They have a long battery life and they are waterproof. The sound is clear and crisp and they don't fall out when I'm on the treadmillTerr

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ok but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich sound, feels slightly different than the older version. Buds slip at times

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the lasting bagtery on my earbuds! For light uses it lastes me about 2 to 3 days without charging and on heavy days about a good 12 hours stright! I will say it is hard to find good cases for the earbuds but the quality is great and to spotify connection is an awsome feature!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Aviiixo, we are thrilled to know you're getting great use out of all the wonderful features these earbuds have to offer. Thank you for picking Samsung! ^Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung - Galaxy Buds2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound - smooth base. Easy to operate. Decent value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller in my esr then expected. Sound quality do far is good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Don't spend more than $120.00 out the door.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is excellent. Sound quality for music is better than sound quality for voice. Bought this as an upgrade from the Galaxy Buds. Still not ready to commit to the latest and greatest...maybe next year. The shiny black case shows every fingerprint...and everything else.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something convenient to listen to music with when at work and these did just the trick. Battery life is great and sound is the same if not better than what I'm used to with my old AKG earphones. A nice option if you're looking for wireless earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones !!! Better than airpods!! No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Galaxy buds 2

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Buds2 are an amazing piece of technology that provides a sound experience beyond what I had expected. No other headphones or earbuds felt or fitted comfortably until I got the Galaxy Buds2.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Perfect Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear bubs. I had the Skull Candy Inkd but they would never stay in. These fit perfectly and have yet to fall out. The ambient noise settings are really nice when you want to be able to hear people without pulling out a bud. I woulda have given 5 stars but Samsung needs to add more bass.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from a corded head set. Fits good with 3 size pieces.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, but not for my type of ear.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are beyond beautiful!! The color is soo unique, and sound amazing. The only downside for me is that it doesn't fit quite well my ear. I can use them on normal activities, but when I workout they tend to fall. But otherwise they are fantastic in quality!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several ear buds, but these are some that gives me great quality and fit in my ears great, really good buy, they are really made to work with Samsung products but they work great with my iPhone don’t spend the money on those expensive ear buds from apple

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these the sound is awesome and the noise canceling is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    AWESOME earbuds!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original buds the Buds+ are worth it! Deeper bass due to woofer and GREAT dynamic range! Lots of new feautures, ambient aware is better and the battery life is the BEST!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello SamsungGuy, we are glad that you are enjoying these earbuds! ^Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This samsung buds sound good, only when they want to stay in your ear. That the only reason for the lower stars

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there EdgarA, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. The Galaxy Buds Pro, Buds2, and Buds2 Pro come with earbud tips that are similar to those on the Galaxy Buds and Galaxy Buds+. If the earbud tips do not fit comfortably, you can try a different size to get a tighter seal. This will improve the microphone’s performance and provide a stronger sound. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Please take a moment to review, "How to wear your Samsung earbuds" for some helpful information regarding getting the perfect fit for your Buds2. Feel free to reach back out if you have any other questions for us or if you would like any further assistance. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly into the ear comfortably. I am glad I got it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Three times same problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my third pair they play good comfortably, but after 18 months, the right earbud seems to go out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Samsung Earpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it match my Samsung Note. Immediate recognition to the phone.Great sound. Charges quick and lasts for hours. I like that it pings when you put it in your ear. It lets you know its active. Easy to turn off or on and change songs. Nice voice recognition. Overall great

    I would recommend this to a friend