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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15277 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 15,278 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung True Wireless Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Wireless Earbuds work great with my Samsung Android phone. Good reception and sound! Easy to wear! Thanks Best Buy for the great customer service and help from Natalie. She was awesome and I truly appreciate her professionalism!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because i had the protection plan, after a car ran iver a bud that i dropped in the parking lot, they replaced them! No fuss. Super fast service and they let me bring my puppy in. She is a hit. She does a bunch of tricks and the staff can't get enough of the cuteness!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worthy buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds Exceeded expectations! Replaces my Buds+

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best bud ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The but ever. I do recommend it to you. Go snd grab yours

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound great. My only complaint is that I have to push them back in periodically during my workouts. Because of this I have to keep the touch features turned off. That is my only complaint though, as far as sound clarity, function, and ease of use, they're great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before purchasing these. I was going to get the live buds but Best Buy's reviews helped me make the right choice. These are very comfortable, I use them every day. I'm very happy with the sound quality and love the battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Nice earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were quite comfortable and offer really nice responsive touch controls. They are easy to pair and connect. Music sounds decent, but would be nicer if the app offered an adjustable EQ rather than EQ presets. Also for me, they would be perfect if they were a little louder.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good as any other noise cancelling. Worth a try.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth Every Cent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed by the quality of these buds. The battery life is incredible, and the sound (when adjusted through an equalizer) makes my listening experience exponentially better. All things considered, there is nothing I would change about these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do have some cool features but the 1st gen is better in my opinion. They always stayed connected while on the ohone. Gen 2 they hear every background noise and disconnect often. Sound is decent for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this item and the right ear bud went out the 2nd day i had them other then that sound is great and love how seamless it is with my galaxy devices!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there L0giCL0ui3, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Sync the Samsung earbuds to each other" and "Restart or reset your Samsung earbuds" to help resolve what you have described to be experiencing with your Buds2. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these earbuds. I just use them to talk on the phone and listen to music - I don't use noise cancelling. They fit my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality product does not disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones ive purchased. Noise cancellation is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds were a gift for my sister. She loves the sound quality and easy to use features. They did fall out a couple of times but she hasn't had that problem anymore. Fully charged they last her about 2 days.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A present to my son, He loves how clear he can hear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, fast and secure transaction in this platform!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits really well. Sounds really good. Case is great. Able to see battery level for both my ear buds and case on my Samsung phone. Stop and play controls good. Volume control a little difficult but I usually don't adjust volume. Great for working out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair I ended up losing the left ear bud on my previous set and I love these so much that I got a new pair (this time in blue) they are very comfortable, great battery life and easy to adjust to your liking by using the app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Krushdat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are a comfortable fit in my ears, and deliver an awesome sound. The noise cancelling feature is wonderful, and the bass is great. I am very satisfied with my Galaxy earbuds. I would recommend these to my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Better Than The Beans

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Galaxy Buds are an improvement from the ones that came before them. High quality sound, and much longer lasting battery. My only gripe with these is the glossy case they came in. I wish it had a matte finish. Still, the ambient sound works wonders.

    I would recommend this to a friend