Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 15277 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 15,278 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    They fall out!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great but fit is terrible! I have had galaxy buds for years and I love them so when I lost one I was crushed. I did my research and everyone said the galaxy buds 2 were best for the money. Well I disagree! No matter what I did they popped out and fell out of my ears! I tried all 3 nubs and none of them worked. I couldn't even keep a phone call connected without holding it in my ear. Unless you have big ears these are not good. I did love the purple though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Samsung Note 8, and pairing these up was simple. The Samsung wearable app lets you make all the adjustments you need. Comes with different covers to fit different ear sizes, and allows to stay snug while moving around.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great True wireless for Android

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They are quite comfortable and don't stick out of your ears. They also sound very good for wireless. They do get a little overdriven at Max volume not nearly as bad as cheaper buds. Great sound, stlish and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good lil buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and great features. Would have been 5 stars but these were not as loud as I would have liked them to be. They even worked with my wifes iphone which was nice!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Fantastic!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent wireless ear buds. The sound quality is great. The call quality is really really good, much improved over the previous version. The ambient sound feature works perfectly. The extended battery life is a nice bonus.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there. Thank you for taking the time out of your day to write this amazing review. We appreciate all the great features that you have pointed out. It is a pleasure to have you as part of the Samsung family. ^Kayla Samsung

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these ear buds as a gift. They fit nicely in my ear and sound great. The app does have controls so you can change the way it sounds. But, if they get hot (sun), there will be a beeping noise until it cools down.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Stephanie

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound very good use them for my work outs and running.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Horrible, could have had a defective pair?

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible Range and Lag. These are nice earbuds, they sound good, are small. They are easy to operate. However, the range on my was only 20' and the lag watching videos on my computer was by far, thatis BY FAR, the worse of any bluetooth sound device I have ever used. Maybe my pair was defective, or? Anyway, I went to the Sony WFXB700 and am supper happy. the range is awesome and I cannot sense any lag. These are a little bigger, do not have the touch pads, but are great for what I need.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them I love the price and the convenience of it having the warranty

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    First pair of true wireless buds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first pair of true wireless ear buds that I have ever bought and I am so glad that I did. The sound quality is absolutely amazing and they are very comfortable. They fit perfectly in my ears and don't try to fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Recommend it! Amazing

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, small and smart, you can use one or the other to do the same thing, and on calls you can listen thru both, no like other I had before where only the right or the left can be use for calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Do not stay in ear.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I love the sound quality and noise cancellation, I am disappointed that they are constantly falling out. I have tried several things to secure them in my ear with no avail. I i eat or drink while I am using them they just fall out. :(

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Cvill!

      Thank you for reaching out to us. We genuinely appreciate you letting us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/

      Another way is to use buds sleeves for a tight fit.
      https://www.samsung.com/us/support/answer/ANS00087422/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144324014

      Thank you for choosing Samsung!

      -Remie Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good buds for the price - they stay in the ear pretty well, the sound quality is good and pairing has been easy. I would wish for a bit more bass response, but they do a good job for my needs (working around the house).

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    A great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds ive ever purchased. They fit perfectly, my main concern was were they gonna fall out when I work out. Well they didnt, they never fall out and the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a Christmas gift for my fiancé and he likes them a lot. I was told by my son they are the androids version is AirPods. He uses them everyday at work and said they have great sound quality and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Review headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good sound an quality is great an your able to here clearly with no interruption when it's windy an your able to find if you lose one or both of them with the app on the phone an battery life is longer then it quotes

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buds

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung buds stay in your ear perfect sound quality is great the fact that there are no wires is perfect. Great battery life. Charges quickly and the charging case is also a great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    execellent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it, good headphones, delivery was on time and the people were very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bought for wife

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up for the wife, she loves them. I have to admit I was a little Leary about them being comfortable and also if they would stay put. No more reservation. These are comfortable and also have a good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best wireless earbuds i've had yet.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is what's got me. 11 hours, aswell as a quick charge in the case for quick listening. The bass isnt out of this world but it is highly noticable compared to pre-existing models of this product. Totally worth $150.

    I would recommend this to a friend