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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15277 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 587 Showing 11,721-11,740 of 15,277 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's great mostly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and I love the noise cancellation. It frequently slip out my ears and for some reason after awhile people on the other end say I sound muffled. No mask nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but fall out sometimes.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these a long time. They are durable. They sometimes fall out of my ears. Only drawback. I have dropped them in the sink with the water running and also one fell in dog water. I let them dry and still works.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent Sound, Poor Controls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is pretty good, but they feel cheap and the plastic creaks in your ears. The touch controls are also frustrating as they can be trigger just by adjusting the buds.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent product, lots of defects and issues.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them, they go well with my phone. However, my first pair failed in a week. I can't recommend them, but they've been great. Get a pair of sony buds or air pods. The samsung pairing features don't outweigh the failure of the product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    An improvement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds+ are a definite improvement over the first generation, with that being said still doesn't deliver that big full stage sound that I enjoy. They do have a very clear and crisp sound plus comfortable to wear for extended periods of time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    wish they last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these sound great but they keep going out I'm on my 5th pair I use these for work for as long as they last in a 10 hour shift about 5-6 hours 4 days a week have to take them back about 4-6 months for a new pair

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mom's earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom really enjoys the earbuds. The purchase price was very good . The way that they fit into her ears are great I also purchased a case with the earbuds. She's really enjoying having that conversation conversation versus talking through a speaker phone .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy Buds+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well and are comfortable. One oversight I made before purchasing is that this product doesn't work with Apple products (as far as I know). I have an iPad that I use often and I have to switch to another earbud product if I want to listen to music or video content.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have an issue registering touches. its actually quite annoying and the liberty pro 2s i have dont have this issue. sound quality is honestly amazing and the active noise cancelling is great too! but it has no bass to speak of

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RMadlock, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom needed wireless earbuds for her phone and to listen to music from her laptop. She has been looking for months. We were able to finally talk her into getting these. My kids and I are Apple product preferred but I knew these would be great for her. She enjoys them too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They work, we'll say that.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely was expecting a little bit better sound and some bass. They work great, auto connect and all the cool stuff. Musically though, hmmmm. I don't wanna spoil them, but Samsung can do better. Now I know I can connect the AirPod Pro to my Galaxy Note 10+, I'll probably be grabbing those instead.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Michael, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Galaxy Buds+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection is stronger (Bluetooth) than with the pervious earbuds which is something I really disliked about the Samsung Galaxy Buds. The sound output also seems to be louder and with more added base. Overall I am happy with the upgraded version of then earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Meh meh meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were just ok. I have a Samsung phone so setting them up was very easy. The sound however is just ok. Not bassy or loud enough for me. They do stay in your ears quite well and they do hold a good charge.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    pretty decent audio not so great fit for long ses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good audio quality could be better if my phone supported Bluetooth 5.0 but still works fine. The ear tips these have don't have a secure fit so sometimes it would come off on its own. The biggest ones it has those not help much. Also pretty likely to get itself dirty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another recommendation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just can’t say anything bad about Samsung earbuds no matter which ones they are, I do currently have the original, these the buds plus, Buds live and Buds Pro. Samsung knows their earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Arrg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for about 2 weeks. Sound is great, but for reasons unknown left ear just stopped working. Even after doing all recommended steps from Samsung, problem persisted. Replaced them with new pair and ended up with the same problem

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello KrispyKream, we regret to hear of your experience with these earbuds. We would love the opportunity to assist you further with this matter. Please reach out to us by calling 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    You Won’t Regret It!! 8-D

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an Apple guy myself but my wife loves them. Decided to buy them as a gift for her and she loves using them. As a thanks she made passionate love to me that very night. So I def think they were worth it and would recommend you buy them. Trust me lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a backup to my Bose. Overall these are ok better than echo and other earbuds I've tried. Pros: Can locate a lost bud similar to Bose Can use either or both bud for talk unlike Bose. Cons: Sound okay but not = Bose earbuds Does not stay in ear securely unlike Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Galaxy Buds+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and voice qualities are quite good but the battery life is less than half of what was advertised. I'm planning to give them a bit more time but a return is a possibility if battery life remains as it has been.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work just ok. The people I am talking to say that I am hard to hear or understand. I wish there were at least a small boom for the microphone, that might help. Also, they hurt my ears if I try to wear them for more than 20 - 30 minutes,

    No, I would not recommend this to a friend