Customer Ratings & Reviews
- Model:
- SM-R177NZGAXAR
- |
- SKU:
- 11991637
Customer reviews
Rating 4.5 out of 5 stars with 15277 reviews
(15,277 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Rated 3 out of 5 stars
Good for an amount of time
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well they werw good until around a year or little before they got really low volume and never got loud after recommending having another pair after a year or back up.
This review is from Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black
I would recommend this to a friendBrand response from Samsung
Posted .Hi Joshua!
Thank you for purchasing Samsung Galaxy Buds Live and leaving a review here. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. We sincerely apologize for the inconvenience that the low volume of your earbuds gave you. Let me help. Here's the troubleshooting link that you can check whenever you experience poor audio quality on Samsung earbuds:
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144252465
Thank you for choosing Samsung!
-Remie
Rated 4 out of 5 stars
Excellent quality and superior sound clarity!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are extremely comfortable and have superior sound clarity. Unfortunately, these earbuds are not compatible with Apple iPhones, which is disappointing. Otherwise, I would recommend these earbuds for their superior quality.
This review is from Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Red
I would recommend this to a friendRated 3 out of 5 stars
Disappointed with bluetooth
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Buds+ are very good EXCEPT FOR THE BLUETOOTH capabilities. I don't know about you, but when I buy wireless tech I expect the bluetooth functionality to be there. Sadly it is not with the Buds+. I walk my dogs every morning and my bluetooth signal from my pants pocket to my ears is frequently chopped in and out. This also happens when I merely turn my head 90 degrees to look at something. If I move my hand into the direct pathway from my phone (Samsung S7) to my ears it breaks up the BT signal. I've tried all the fixes I could find on line to no avail.
This review is from Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello wrandyh, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
Rated 5 out of 5 stars
I love them more than I thought
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I was skeptical bc of it being true wireless and the issues with the connection and other issues but these are great. Battery life: Crazy. Ambient is even more crazy it's that good. 20 dollar difference from the original buds, just get these.
This review is from Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Galaxy buds+
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my everyday earbuds. I love how comfortable they are. They come with adjustable ear cushions to fit others. I can pair them with all of my devices and haven't had a single issue yet. They are light and efficient.
This review is from Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Red
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Sounds was Great Before Issues
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very good when they work. The best I have used for the price. I did have the left earbud just go dead though. The case shows it charges but the neither the app nor my phone detect it at all.
This review is from Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black
I would recommend this to a friendBrand response from Samsung
Posted .Hello Josue24, thank you for bringing this to our attention! We would definitely like to look into this issue further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
Rated 5 out of 5 stars
Buds +
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my wife's Galaxy phone. These have good sound with plenty volume. There are 3 sets of ear "tips" so they'll fit almost everybody. They're comfortable in your ears. I expect these will last quite some time.
This review is from Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Samsung Ear Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the sound quality is good, with continuous movement the ear buds tends to loosen. Which takes away from sound quality as well as increasing the likelihood of loosing one.
This review is from Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
OK wireless earbud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound but they don't fit my ears very well. Always falling out and when you push them back in I hit the button to disconnect the call. Better options out there.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great All Rounded Wireless Earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would function properly 9 out of 10 times and the few times it doesn't it gets auto corrected. There is definitely an audio lag which is not getting fixed no matter what you do. And I do use a latest premium mobile device with these earbuds.
This review is from Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Fall out
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound good... I didn't like them cause they fell out all the time. I tried changing out the ear cushion and never could get them to sray in. Definitely sensitive to the touch
This review is from Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black
No, I would not recommend this to a friend Rated 2 out of 5 stars
Not for everyone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of these earbuds. I had the previous version of the Samsung buds and I enjoyed them much better until the dog destroyed them. I do not like the fit in my ear, could be my ears......who knows.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the employee fixed my problem I was happy. I purchased this same pair of headphones but the refurbished ones and it came with absolutely nothing. I returned them 10 minutes after purchasing and the employee was amazing in helping me.
This review is from Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Aura Blue
I would recommend this to a friendRated 5 out of 5 stars
Bluetooth headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I purchased them was for me to be able to hide them at work from my bosses. And they work, they are not noticeable. I can be far away from my phone and my music will still be connected, without it being cut off or paused.
This review is from Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Great ear buds!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my bf and he loves them as much as I love mine! I tried the buds live as well and there just wasn't enough noise cancelation. Definitely recommend if your looking for a good set of ear buds and your a Samsung lover!!
This review is from Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Aura Blue
I would recommend this to a friend- Pros mentioned:Battery life
Rated 3 out of 5 stars
Good update
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the original these are pretty good on battery definite Improvement I have not seen too much of an improvement over call Quality that is the reason I purchased them because the first set was not the good
This review is from Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black
I would recommend this to a friend Rated 5 out of 5 stars
Best ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these ear buds for my son's birthday he had seen them in the store and it was the color he liked plus it is Samsung that's what our TV's and other electronics are best of all it was a great deal as always I can count on BEST BUYM
This review is from Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Aura Blue
I would recommend this to a friendRated 4 out of 5 stars
Great set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a really good set of buds. Voice clarity is really good. When in your ears properly it is kind of disorienting. Noise canceling is not very good the other person can hear background noise thought not very loud it can still muffle the person speaking.
This review is from Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black
I would recommend this to a friendRated 4 out of 5 stars
Decent set of ear buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took me awhile to get the adjustment down on these, one would keep falling out of my ear and cutting out, especially when outside in windy conditions. The feedback/ambient noise can be a little tinny but overall they're a good product.
This review is from Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Red
I would recommend this to a friendRated 3 out of 5 stars
Touch 0 Click 1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad at all. I prefer a bit mire bass punch but the bass isnts absent in this. I cant get used to touch, i prefer physical buttons, i get it wrong at least 60% of the time.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback, MrRam76. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla









