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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15277 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 605 Showing 12,081-12,100 of 15,277 reviews
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Bought the 2 year extended warranty and already dropped them from my ear twice while bicycling lol. They take a bounce well without any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product met my expectation and description. The only negative was the length of time for delivery. I think because I chose the red set (which is beautiful), it was delayed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant at first about these but after using them for a couple of weeks ,they are pretty comfortable in my ear. Sometimes I wish the sound was louder but overall great product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Initially flawless, but things went downhill quick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for earbuds. I take public transit, the the noise cancelling mode comes in handy, as does ambient mode for when I need to hear what's going on around me without having to remove the earbuds. However, 2 weeks in and volume on one earbud has noticeably diminished, and experiences an odd intermittent whistle. These will be returned ASAP. I need 2 working earbuds, not 1.5.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Another great samsung product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, I use them with the galaxy watch 3 and note 8 to listen to music while at work and if I get a call I can use this for hands free calling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan because if the problem i had with a tv in the past. It was repaid until nothing could be done then replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue so far. A bit challenging pairing with my Active2 watch but got it paired after doing some research on the web. Still trying to get used to the touch control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Not only is it reasonably priced, but it fits well, too. I’ve tested it from running, walking to just sitting down. It’s very comfortable and compact for traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these until they were taken from my luggage on a Mexico trip. Ordered exact replacement as soon as we got home

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't enjoy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was you small for my ears, it kept talking off. It didn't have next, skip, or other options there was no other options besides on/off for tapping it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Got tinnitus? These can help, for a decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them to help with tinnitus, as well as for listening during late night hours. They work fairly good for the tinnitus, not quite as good as AirPod Pros, but close.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps falling off, doesn't stay in the ear dissapointed with the gadgets as I now cannot use them much

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as stated

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice features, especially the ambient noise settings. nice to use for conference calls. lots of wind noise outside. could be i need to use the larger earbud cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airport who?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the ambient audio for me. I wear these babies at work and I love that they are so incognito, and that I can still be present but have my own music playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits perfectly and installation was easy. The sound is perfect compared to other EarPods that I have owned

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Don’t last long at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These only last for about 5 hours…. The older ones lasted longer but the song is good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for 13yr old son because of the features and tired of spending $ on lesser quality ear buds, he absolutely loves them and now my husband wants a pair.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    sad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad they worked for a couple weeks then they didn't

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ManA, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds2 with us. We are always happy to help our customers in any way we can have the best experience possible with their device. Without knowing what you are experiencing in terms of not working, we recommend reaching out to the Samsung Support Team directly. They can work with you one on one to review all options available to resolve any difficulty you are experiencing. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Best wireless headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best Bluetooth headphones I've ever owned. And I have owned a lot of headphones. Lots of great features and would highly recommend if you have a Samsung phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Cuts out from one side to the other. Not very loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cuts out from one side to the other, not very loud. For the price, I won't buy again. Battery last ok.

    No, I would not recommend this to a friend