Customer Ratings & Reviews
- Model:
- SM-R177NZGAXAR
- SKU:
- 11991637
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.
This summary was generated by AI based on customer reviews.
Wrong item
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set of headphones were not the ones I was expecting, I might’ve chose the wrong ones. Still the delivery date and everything else was good and in time.
No, I would not recommend this to a friendfantastic earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried a few different truly wireless buds and they were not that great, these work fabtastic for work and do not cut out on me like the others have.
I would recommend this to a friendPurchased twice
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace my old ones when I left them behind on vacation - needless to say, I purchased them again.
I would recommend this to a friendShe loves them
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my mother in law. Now she can talk call us and do stuff at the same time without those old wire headphones.
I would recommend this to a friendExcellent product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use my Samsung Galaxy more than my earphones because they are wireless and easier to use. I can also charge my phone when as I use my earphones.
I would recommend this to a friendSweet buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this headphones so much. Can keep them in my ears and they don't even feel like they are there. I would buy them again and again.
I would recommend this to a friendCase can open easily.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbud does fall out of your ear, if the appropriate rubber ear piece is not being used. The case on the otherhand is an issue. I purchased a protective case (as recommended) and while out one of the buds fell out. Due to the usage time, the earbud was untrackable. The case needs a more secure locking mechanism.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
They are good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have good sound. I wanted for listening to my LG tv. Paired easily. For my ears though, they hurt too much to keep
I would recommend this to a friend Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't like them that much I'm always told they can't hear me when im wearing
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sound quality
No need for upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sound like cheap 10 wired headphones you can buy. They have no bass. It's over priced. The only good thing is comfortablity and battery life. The original one sound just as good with more depth in bass. I will be returning them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, Andres. I apologize that your experience with the Galaxy Buds+ was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
Really good earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy my Galaxy Buds +, they pair really well and work perfectly with my Galaxy S20+ phone. Very comfortable to wear. I would recommend them.
I would recommend this to a friendNice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a step above the originals as far as performance, I’m finding them competing very well with other headphones and customization is stellar.
I would recommend this to a friend- Pros mentioned:Sound quality
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound poor fit and disconnect way to frequently not worth 30 bucks let alone near 200
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, it is good to hear that you are enjoying the great sound of your Galaxy Buds2. I apologize to hear that it disconnects and does not fit properly. Here are some links to help with the frequent disconnection and fit it properly.
Galaxy buds disconnect from phone often https://www.samsung.com/us/support/troubleshooting/TSG01208805/.
How to wear your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00082785/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144156356
Have a great day.
^Charles
Improved an already awesome product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the last version Buds and loved them - only knock was that the ambient feature was a bit lacking. That has been improved here and these are great!
I would recommend this to a friendlove the color!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought the cloud blue for my mom and happened to see these on the BB website. I ordered these and she fell in love since her favorite color is blue.
I would recommend this to a friendOverpriced Item
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest clarity. They keep coming out of my ears, but these seem to be durable. Updates seem to be released often.
I would recommend this to a friendMy husband loves it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase,quality. Everything was great from the moment I placed the order until I received it. Quick delivery too. Thank u Best Buy once again.
I would recommend this to a friendgreat anniversary gift
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband needed a pair of earbuds and these were just right for him. They paired nicely and easily with his Note 10.
I would recommend this to a friendGreat buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my girlfriend and they work perfectly with her Samsung 10+. They charge fast and will charge wirelessly from phone or charging pad.
I would recommend this to a friendFantastic ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy for the money out there. Does everything and more than what you could ask for compared especially to the higher priced alternatives out there!
I would recommend this to a friend