Customer Ratings & Reviews
- Model:
- SM-R177NZGAXAR
- SKU:
- 11991637
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.
This summary was generated by AI based on customer reviews.
GREAT FOR MY CELL NOT FOR MY HANDHELD WALKI TALKIE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT BUT WON'T WORK WITH MY WORK WALKIE TALKIE THAT IS BLUETOOTH SO HAD TO BUY A HEAD SET TYPE NOT SURE WHY. OTHER THAN THAT IT'S GREAT!
I would recommend this to a friendamazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i enjoyed mine but I lost the first one the insurance don't cover it so i had to reorder that's the only problem
I would recommend this to a friendAmazing product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very good earbuds, i really liked it and it is very comfortable even i keep it in ears for long time Amazing product from Samsung
I would recommend this to a friendThey work about all I can say
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what it is but for whatever reason they work fine for me for a little while and then the sound quality drops out of one ear usually it's the left. What tends to happen is that the levels drop in the left ear then I can hear it vaguely in the left but clearly in the right then eventually the sound gets worse it starts to sound staticy in the left ear
I would recommend this to a friendGlad I got these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my earbuds!! They are perfect for work and working out!! They are actually very discret!! Glad I made this purchase!!
I would recommend this to a friendGreat Pair of Buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sounding buds, works great with the google commands from your voice and very comfortable inside your ears also.
I would recommend this to a friendnew buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.upgraded from the original bubs, everything about these is better, especially the mic for calls
I would recommend this to a friendLove them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The one negative thing is that because my ears are so small sometimes the fall out ..but I can't blame Samsung....I still love them!
I would recommend this to a friendLife changed forever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things have changed my life, for real! Ever since I purchased these things, my life has been forever changed.
I would recommend this to a friendGreat head phones!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use, the charging case is a huge plus and with the S20 phone you can charge the case (and therefore the buds) with your phone!
I would recommend this to a friendGalaxy buds pro 2
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buds are pretty nice but the ANC can be better, however as per the price it justifies.
No, I would not recommend this to a friendNot for movers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do not stay in your ear even when you change the ear peace. I spent more time trying to keep them in my ear. You can not work out with them
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Nicole, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how valuable the fit of your device is to you on a daily basis for continued usage and enjoyment. We have an article on our website to help ensure the optimal placement of the buds for the security of the fit. This article is titled "How to wear your Samsung earbuds". You can also perform a fit test while wearing the buds in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
Buds plus are bomb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buds I ever used and that's been alot. Great battery good sound crisp clear and bass rich. Truly happy with this purchase
I would recommend this to a friendWorks great! The ambient noise function is awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ambient noise function allows you to pay attention to your surroundings but also listen to music or your favorite podcast at the same time.
I would recommend this to a friendPerfect earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them so much, they work perfectly. It is so nice that I can turn on ambiance and still be able to hear around me.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Volume
Disappointing!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds is excellent but two big complaints while it lasted. I could not get them to say in my ears while running. Second and much worse, the left bud volume is about 1/4 the right side and there is nothing to fix it. Samsung Customer Service was no help at all!
No, I would not recommend this to a friend ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these ear buds except they don't really fit in my ear. Sometimes I have to make sure I don't hold my head a certain way so they don't fall out.
I would recommend this to a friendStatic in disconnect issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love em but it seems to be a lot of static issues seems to disconnect sometimes but if the static could be fixed when you on a call would be awesome
I would recommend this to a friendWish I had returned these.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impossible to consistently operate without triggering the wrong function. Will NOT stay in my ears. I guess this is a common complaint with these as Samsung widened and tapered the part that in your ear canal.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey ChrisK, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We completely understand how important specific features are during usage of your earbuds. With regards to the fit, this device would have come with additional ear tips in a larger and smaller size to help with the optimal fit. You can also take a look at the article titled "How to wear your Samsung earbuds" for the ideal placement for a secure fit. Lastly, you can perform a fit test while wearing the earbuds and connected to the Samsung Wearables App. With regards to the touch settings, if you are wanting to not accidentally trigger the wrong setting, you have a few options including disabling the specific touch setting, you can also take a look at the full device manual, available online, that will highlight the location of the touch pad to help you with uninterrupted adjustments. Please, reach out to the Samsung Support Team if you have any additional questions or continue to have this experience with your device. Thank you for being a Samsung customer. -Elizabeth
Good not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them and use them but the phone quality is not the best. Maybe the best out there but it's not great. They are comfortable and charge quickly.
I would recommend this to a friend