Customer Ratings & Reviews
- Model:
- SM-R177NZGAXAR
- SKU:
- 11991637
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.
This summary was generated by AI based on customer reviews.
Need full 8
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are decent enough I purchased them on sale due to the indicated run time but I have yet to get eight hours of continuous use.
I would recommend this to a friendNoise canceling is excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can Cary on a phone conversation while driving a bobcat tractor around
I would recommend this to a friendBabk for the buck
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome pair of earphones. Giving 4 stars because my left earphone makes a hissing noise (which is noticable) when Ambient sound is turned on.
I would recommend this to a friendAwesome ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend to friend. Only issue every time I put them in my ear it they disconnect. Be careful when you put them in your ear.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Nell, your valuable feedback is greatly appreciated! ^Elizabeth
Good buds, some issues
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life of charging case not entirely as advertised. Left ear bud drained much faster than the right so I sent it in for repair.
I would recommend this to a friendearbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love my galaxy earbuds live. works seamlessly with my Samsung note 20 ultra. Definitely 2 thumbs up. aworks great with damgs
I would recommend this to a friend- Pros mentioned:Comfort
Good quality but beware they aren't a snug fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly comfortable. Not a great fit though. Fall out of my ears to easily.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Primetime75!
Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your galaxy Buds2 True. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144229305
Thank you for choosing Samsung!
- Remie
Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I love my Earbuds. I recommend these earbuds. Great sound and very comfortable.
I would recommend this to a friendReview
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, not one of the best, but allowing use of one bud while charging the other is a bifg plus.
I would recommend this to a friendSamsung's AirPods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really good. I had the first gen and they improved on each way possible imo. Must buy if you have a Samsung phone.
I would recommend this to a friendLove these headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These AirPods work really good when you’re at the gym and they look really stylish when you are working out
I would recommend this to a friendBuds 2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome overall great but I do have an issue with them staying in my ears when i exercise
I would recommend this to a friendGreat pair of earbuds
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of wireless earbuds but after 1000 ‘s of hours of use my right earbud finally stopped working would recommend tho
I would recommend this to a friendLove them!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Bluetooth connection is smooth even works well with IOS and there is an app for it in Apple store.
I would recommend this to a friendLove love love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love! I love these, however the left one does not fit correctly in my ear call mom but that’s not fault of the product!
I would recommend this to a friendGreat for the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little buds. They connect emediately to any samsung phone. The only downside is the bass, they are not bass-y enough for me.
I would recommend this to a friendExcelente
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far they work very nice. Hopefully they don't turn out like the 1st version of galaxy ear buds that go to crap after 1 year
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There’s nothing not to love except for when you’re trying to skip a song using the headphones. Out so that I have no complaints
I would recommend this to a friendPositive Feedback!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own many Samsung products. I haven't been disappointed yet. I definitely recommend to anyone with Samsung Phone or electronics.
I would recommend this to a friendlove them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they work great, im not usually the type to use earbuds a lot but they are more convenient and handy at work or out doing hobbies.
I would recommend this to a friend