Customer Ratings & Reviews
- Model:
- SM-R177NZGAXAR
- SKU:
- 11991637
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.
This summary was generated by AI based on customer reviews.
Excellent Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality Product with a Great Battery Life. Excellent sound and features.
I would recommend this to a friendBest with a single device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great but moving Bluetooth from one device to another can be challenging.
I would recommend this to a friendOverall I feel like they're good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're good for the price but I wish they had more options for comfort and more bass.
I would recommend this to a friendSamsung
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had them over a year now and still the best headphones to me
I would recommend this to a friendSamsung buds2
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great wireless headphones to used on a walk or run.
I would recommend this to a friendbest earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely love these. flawlessly connect automatically!!
I would recommend this to a friendGreat piece
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece to have. Wonderful and very lovely. Made friends to get same
I would recommend this to a friendVery pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product made of excellent materials and performance is awesome
I would recommend this to a friendSamsung earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong with Samsung! Love the color, love the quality.
I would recommend this to a friendHubby loves
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my husband. He loves them. They aren't cheap though.
I would recommend this to a friendGood quality and reasonable priced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound like the app features no complaints at all will buy some for my wife
I would recommend this to a friendSamsung Buds 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The seem to be the best earbuds I have had to date
I would recommend this to a friendGood
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good good good good good good good good good ha good good good
I would recommend this to a friendGreat service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service & product. Nice to have immediate availability.
I would recommend this to a friendShev
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving my Samsung Galaxy Buds+ True wireless Earbudcan't complain
I would recommend this to a friendexcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lives up to their reviews. good vale for the money. would buy again
I would recommend this to a friend- Cons mentioned:Volume
Not Worth the Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones look beautiful but they constantly fall out of my ear and they do not sound as good as the Galaxy Buds that were released prior to it. The volume is also incredibly low (even when it's at max volume).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Will!
Thank you for reaching out to us. We truly appreciate your letting us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another link on how to improve the audio quality of your earbuds:
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#no-or-low-volume-during-calls-or-one-bud-disconnects
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144319784
Thank you for choosing Samsung!
-Remie
Definitely Worth It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing earphones!!! Would definitely buy again and different color
I would recommend this to a friendGreat product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome. They just need a longer range away from device before static sets in.
I would recommend this to a friendAwesome buds
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked awesome, till the dog chewed em up hahaha!!
I would recommend this to a friend