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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15277 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 691 Showing 13,801-13,820 of 15,278 reviews
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for walking everyday. The sound is unbelieveable!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they are very nice earbuds but the call quality could be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful color ear buds MO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds so far I have purchased in years!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great use them everyday solid buy would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my dad. So far he seemsto love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy buds.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, good price and the sound is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best earbuds .

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best earbuds + I get it from best buy... I have it in red too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent wireless earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless earbuds, especially paired with a Samsung phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return them because the left side stopped working, I got new ones and the same thing happened, only a few days after the returning period. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there AlienNB, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how important the durability of your device, especially if you enjoy using your buds on a daily basis. We have a great article on our website "Samsung earbuds do not turn on or charge". If you haven't done so already we also recommend ensuring your buds are clean and dry and we also have an article to help you clean without potential damage "How to clean your Samsung earbuds". You can also always reach out to the Samsung Support Team if you have additional questions or these articles do not help resolve your difficulty. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Never Again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return them because the left side stopped working, I got new ones and the same thing happened, only a few days after the returning period. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds, work very well with my Samsung phone, love it!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Chris, we are glad that these earbuds have been such a great fit for you. Thank you for taking the time to leave this review. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were epic super cool sussy my bro. please buy them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds plus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product very useful and compact devise I recomend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally love this ear buds so much. Makes my life so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have best on the. Market True wireless headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shiv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's time through good and I am happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    totally in love with these. 2nd purchase. no doubt its best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it because it was a good item to purchase for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! They work great with the app downloaded to my iPhone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a couple months reviewing new wireless headphones since my old air pods were no longer holding a charge. The Samsung galaxy bud plus had a 4.5 star review with over a thousand comments. Usually I read the bad reviews to make sure I can still deal with the down sides but I didn’t do that this time. I use these headphones for music while running and for hands free phone capability. First off, you literally hear your feet pounding the ground through your ears while running with these. It’s actually hard to hear the music as it is interrupted every second by your feet striking the ground. Ok primary purpose failure. Secondly I like to run without my phone but the galaxy bud plus would not connect to my Apple 5 Watch so I was stuck running with my phone while it was raining. Third, you can’t really get them wet, not good when you have to train rain or shine. Fourth, they hurt my ears and not the replaceable plastic part in which they give you 6 small options but the hard plastic that doesn’t fit well in my normal (could be debatable) sized ears. I couldn’t get a good seal in my ear and every time I tried to adjust them it would change the song, summoned Siri repeatedly, and even called people. Lastly, I need to be able to use them for hands free phone calls but they did not seem to work either in the car or while riding my bike. I could hear the called but they couldn’t hear me. All that said, the actually sound quality was no better than my old air pods. I do not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, JenniferKing. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla Samsung