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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15277 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 706 Showing 14,101-14,120 of 15,278 reviews
  • Rated 4 out of 5 stars

    The sound is ok in my end

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People on the other end says the background noise is really loud

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    too big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I must have small ears. With even the smallest cup attached the left bud refused to stay in my ear. Too large.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JayneK, thank you for your feedback on your Samsung Galaxy Buds2. We would love to help you with the fit of your device to ensure you have the best experience possible with your earbuds. We have an article available online to help you with the ideal placement in yoru ears titled "How to wear your Samsung earbuds". You can also perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a+ couldn't get any better a+++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful I loved him, my husband loved it Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great bass could be a bit better. Overall its pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product and the services are very excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected just hope they last longer than beats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great Ear buds, awesome color and I love the style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRICE, EXCEPTIONAL QUALITY! HIGHLY RECOMMEND!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Step down from original

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big step down from the original model. Took the big rubber ring off and it won't stay in ears. Everyone I talked to on phone using them said I sounded muffled and couldn't hear me. Took them back immediately.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love these more but they don't fit in my ear very well. I don't know if it's simply just the way my ear is shaped or the product itself. It feels more like it's my ears then the device but for that kinda money I feel there should be a way to make it work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung galaxy buds plus are just so sensational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and my niece says they work great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hubby love it, till a order one for myself. Love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First earbud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering my 1st pair I am really enjoying them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great heaphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones, best of great quality love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best ear buds, not disappointed at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family member loves it. better than apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i loved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i lod this product and the services for pick up asome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds are the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, the additional mic are a great addition

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello poncex3, thank you for taking the time out of your day to leave us this positive review. We appreciate you being part of the Samsung family. ^Elizabeth Samsung