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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15277 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 707 Showing 14,121-14,140 of 15,278 reviews
  • Rated 5 out of 5 stars

    Audio is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung products!! These are great!!!!!! !!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GALAXY FANS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ears kinda hurt when you wear for a long periods of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Wireless Earbud Headphones for me!!! Recomend!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There buds are kinda absolute with Buds Live out there

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came fast and it's better than ever worth the price

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is awesome to hear, Ghost! Thanks so much for picking Samsung! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Love em

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still try to figure them out but I love them......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great with iPhone too. My second pair...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new ear buds! They are a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ear bugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my friend and he really liked it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy and is excellent product I love..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buds +

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them a lot. They work well whenever you want .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i was looking at ear buds and headphones I thought it'd be perfect to pair them up with my note 10 plus but even thought they're the same brand the ear buds aren't all that great. They lack a richer sound. And during calls its hard for the person im talking to to her me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Buds+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, have had ocer a month and love them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't charge after 6 months, terrible buy!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Emma, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2. Your feedback is appreciated as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Check out, "Samsung earbuds do not turn on or charge" to help resolve what you have described to be experiencing with your Buds2. Let us know if you would like further assistance afterward by contacting Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don't Buy!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two pair of these only for the left Ear Bud to go out with in 2 months... Just Bought the JBL Live300TWS tonight because I am so Tired of the Samsung Galaxy Bud + not working... And so Far they are way better, especially audio wise... Like OMG the sounds is a Crazy difference, the SB+ I would have to have a Max volume wile listen to music but the JBL is louder / more clear only at half volume Will update if need be, but I think I'm done with all Samsung products , switching to the Google Pixel 6 pro soon aswell so by Samsung <3

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Phone use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great on all my wireless products, also use them at work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not have any issues with it up to this point.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's wonderful to hear, Bdog! We're so glad that you're enjoying these earbuds! ^Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don’t buy unless you like replacing products often

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially these worked great. Clear sound and no issues. They were purchased less than 2 months ago and now the right earbud no longer works. The return period for these types of products should be longer. It seems they know that they don’t last beyond 30 days so if you run into a problem you have to buy a new set. There were a gift to my husband since he’s an Android user. I have AirPods and AirPods plus. Never had a problem with either. You couldn’t pay me enough to switch to Samsung. All his devices have had issues. And now these earbuds are useless. Sabe your money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, MeliRz. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Perfect sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to listen to music at work its great for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and comfortable. Wear them all the time. 10/10

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dreams do come true, AyBayBay! We are happy that you found the perfect earbuds with Samsung. ^Elizabeth Samsung