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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15277 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 713 Showing 14,241-14,260 of 15,278 reviews
  • Rated 1 out of 5 stars

    Just not for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controlling off,on,pause ect... to easy to change by accident. I don't like them due to personal needs.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Carol, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to reach out to Samsung Support if you have any questions or if you would like to share any additional feedback with us regarding your purchase. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Samsung Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy ALL Samsung but these earbuds were not what I was expecting. The microphones are located in an awkward place which made it hard for people to hear me during phone calls.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good and you cant hear any distractions. But they keep falling out my ear almost lost them a couple of times

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not a good fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, with a very uncomfortable fit..can't wear them without falling out of your ear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JBL Club Pros are better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works. Just not loud enough for me. I need screaming highs and clear bass for my metal playlists. Get the JBL Club Pros or the Beats Pros my buddy compared them with.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is average, battery last about 8hrs, good for typical work day. If you work longer hours like i do, probably stick to wired ear buds, at least as a back up while they recharge

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    earbud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blue tooth connection is limited in distance to the room it is connected to if walk to another room in house looses connection. Sound quality is ok but one ear bud rattles from time to time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Great sound but will not stay in.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the "hearing aid " feature. Like most ear buds you cannot get enough volume. But falling out into your soup socks. Would not recommend or buy again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    All good except for battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just gone say this is a nice pair of ear buds. Everything thing is nice except for the battery life. I bought these for my wife on Christmas. She really enjoys them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So-so earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are ok. Hard time keeping them in my ears though. Sound quality is so-so. You'd think Samsung could make a better sounding ear bud. Best Buy service was great though!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was good but I got the mainly for the call quality and that was not as good as advertised. Also the multi point connection only works if you use it with multiple Samsung devices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 1 month old and 1 ear bud is no longer working. I should have just bought a refurbished pair if I would have known it was such lousy quality

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what i expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a samsung phone and a samsung watch so i wanted to try samsungs buds. I dont like their latest and greatest or the ones that could have came with my phone so i decided to try the +. Not happy with them, ok sound quality, no voice telling you that the buds are on or off and doesnt tell you the battery strength. I am not impressed with these buds at all. They are defiantly not worth the hundred plus price tag thats for sure. Maybe half of that at best. Unfortunately im going to keep looking for a better pair of buds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent product, could be better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone conversations from person on other line is terrible quality and can tend to fall out of ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't last long before they died. They no longer offered this model. They did work great up until that point.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hassle

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ambient sound is not for me. it sounds like I am in some dreamy echo chamber. And the volume control is a total hassle to get them to a decent volume. They work, but it's a hassle.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset work really great, one thing I didn't like about it you cannot connect two phones simultaneously it's either or. Now if you have only one cell phone then you would like it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Galaxy pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and all but keeps falling off my ear. If samsung can make wings to fix the issue then great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds Are Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't even had these buds for 2 months and the right side stopped working and they don't even connect to my phone smh

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    constantly fall out of my ears & battery runs out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the high price. Couldn't sync my Kindle. The battery doesn't last long and they're always fall out of my ears. The cheap plantronics lasted longer & seldom fell out The red ones are pretty

    No, I would not recommend this to a friend