Customer Ratings & Reviews
- Model:
- SM-R177NZGAXAR
- SKU:
- 11991637
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.
This summary was generated by AI based on customer reviews.
Problems
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is nice to have but they will not stay connected to the phone. U always have to reconnect the ear buds after u update your phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello wilson, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
- Cons mentioned:Volume
DO NOT BUY THESE EAR BUDS!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do Not But these ear buds. Bought on 6-22-20 & needed warranty work on 3-23-21 (New cradle charger) would not charge. Now they have broken again on 6-6-22 Right ear bud volume does not match the left one. Samsung wont fix them under warranty. Some it up over priced earbuds that break every year.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Ear Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item because it was very uncomfortable in my ears. The sound quality was good.
No, I would not recommend this to a friend Good clear sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all good product. Unfortunately after extended use 30 min or longer my ears became sore and were uncomfortable. I wish I had researched more.
No, I would not recommend this to a friendSamsung earpods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased and was not happy with these earpods. They continued to fall out of my ears. I would not not recommend.
No, I would not recommend this to a friendBluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was okay. The lows and bass were not that good. If you like a pair with a midrange to a high sound then they might work for you.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, MrClean. Thank you very much for sharing your experience. Your honest feedback helps us grow. ^Kayla
- Pros mentioned:Fit
Bad policy.unhappy customer.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally unacceptable that returns are only fifteen days.I will think long and hard before any future purchases.Bought ear buds but didn’t realized they won't stay in your ear.Had a pervious pair that worked excellent but not these.
No, I would not recommend this to a friend - Cons mentioned:Volume
Lost volume quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a while but… meh, after a few months the volume was almost gone.
No, I would not recommend this to a friend It may be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think that for the price there are better options, such as bose headphones for example
No, I would not recommend this to a friendalright earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.slightly disappointed because the quality of the sound was slightly lower than the earbuds that came with my s20+. I went with m&d mw07 gos instead
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Tsutakawa, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
One stopped working after only few months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my fiance and one of them stopped working only after a few months. We are not happy since they were pretty expensive.
No, I would not recommend this to a friendFix the touch feature
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are nice and comfortable, the only problem i have is the touch feature on them never works when trying to end a call for me
I would recommend this to a friendBuds+ but -
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are nice, comfortable enough, and sleek enough. The sound quality is subpar and really, if it doesn’t sound good, what’s the point?
No, I would not recommend this to a friendDidn't work for me!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept falling out of my ear. Couldn't press into ear by its head which has function controls.
No, I would not recommend this to a friendGood color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to these from the first buds and they are decent but nothing special to call them buds+. If you have the original buds just keep them.
No, I would not recommend this to a friendCan't compare to Bose earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned after a day or two. Tried out the Bose wireless earbuds. The Bose has these beat by a long shot!
No, I would not recommend this to a friend- Pros mentioned:Fit
Terrible sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your used to bose and beats sound these will be a disappointment. Fits very well in the ear and they stay in but sound if flat, there's no bass even after I modified the equalizer. I can't get into the music with these nevermind the gym.
No, I would not recommend this to a friend having issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one ear bud is louder than the otherit wont let me make it at equal noise i really want the ears to be qual and not just one loud and one low
No, I would not recommend this to a friendWireless earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item didn't come with any directions so not sure of how to get the best use of them
I would recommend this to a friendGreat, not worth the price.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earphones. Probably not worth the price since some $5 headphones do the same thing.
No, I would not recommend this to a friend