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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15277 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 721 Showing 14,401-14,420 of 15,278 reviews
  • Rated 3 out of 5 stars

    Average sound - way too sensitive taping function

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was average and they were way too sensitive in the taping function. I returned them and replace them with Jabra 75t.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like them only because they keep falling off. I can't even use it while running or working out. Horrible design.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best for music

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed by the sound output of the Galaxy Buds+. The sound of the music felt lifeless and thin in my 60 year old ears.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JDell, thank you for bringing this to our attention! Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-when-playing-music) to an article that will help you troubleshoot the sound when playing music. ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    Bad Shortage.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My left earbud is going out little by little. And I haven't had them over even 8 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I was hoping for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not operate well as I was lead to believe. And they keep popping out now and then. I should have gotten a set of headphones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Happy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good in the beginning. However one side one the buds stopped working. I tried every troubleshooting step under the sun. Even spoke to someone for assistance and at the end all they recommended was to turn it in and buy another set. Gonna be awhile before i buy another set of buds. 150 down the drain.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy Buds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep falling from my ear so much that one drop and cannot find. There goes my money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buds 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable and the sound is subpar. Voices aren’t clear and outside sounds easily creep in.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of funds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i never purchased these. They fall out my ear. It was too late to take them back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only 5 months of use and the sound quality has decreased, one of the headphones can no longer be heard

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned these not for me fell out of my ear. Nice sound but not for me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok as a part of a set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of a set given as a gift, these work good for working out but they don’t have good telephone sound.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality not as expected. There are better sounding earbuds out there

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Soso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their not noise canceling enough to me and I don't like the fact that they can only be charged via wireless.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, KWalker. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit very well but for whatever reason I had problems getting them to work with my Samsung phone In phone calls.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. We understand how frustrating this may be for you. This link includes steps that can be taken to improve the performance of your Galaxy Buds+. Thank you for taking the time to leave this review. ^Kayla
      http://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung

  • Rated 3 out of 5 stars

    Wrong size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting the kids some for Christmas I decided to try them . Sadly they hurt my ears , I had to return them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and average sound, but the range on these is horrible. Reception started getting choppy when barely 10 feet away.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    jabra 75s are tha best earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not tha best but definitely not the worst. after wearing them for about an hour they really become uncomfortable. kinda felt like they were goin to far into the ears along with the discomfort after extended use. the price however was definitely well received by me...I suppose that you DO in fact, get what you pay for...I still love Samsung tho! yal just gotta tighten up on them earbuds!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Problems right off the bat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is sleek and they feel comfortable however, after 2 hours of trouble shooting, the left earbud cannot connect and its actually not even detected by the case. After browsing the internet for solutions, I found many other people that are having the same issue. Will return them and exchange them for a different brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Art28, we apologize that your experience with these earbuds was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Not for athletic use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses these during his work which is a delivery driver. After working up a sweat they start going a little crazy.

    I would recommend this to a friend