Customer Ratings & Reviews
- Model:
- SM-R177NZGAXAR
- SKU:
- 11991637
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, improved design, and appealing color. However, a few customers noted minor concerns regarding the grip and volume levels.
This summary was generated by AI based on customer reviews.
Delayed ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was supposed to get my ear buds almost a month ago but was never told when I was getting my purchase .
I would recommend this to a friendhad to return due to one side malfunctioning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for about six months then had to return due to one side malfunctioning.
No, I would not recommend this to a friendNot that great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone calls audio is very low. I expected these to be much better than the airpods and nope. Airpods are better audio quality.
No, I would not recommend this to a friendblue samsung buds
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them and never used them just to get to learn for christmas
No, I would not recommend this to a friendEar Budd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really hurt my ears. Couldn't keep them in long. After taking them had to wait several days for soreness to go away
No, I would not recommend this to a friendDON'T PURCHASE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought these buds would be better than the previous samsung buds...but these are garbage. I don't know what they are making the plastic(rubber( material with...but they make my ear ITCH REALLY BAD..on top of that they won't stay in my ear.. KEEP CONSTANTLY FALLING OUT. for 100 bucks my ear shouldn't itch neither should they be falling out as well!! TERRIBLE EAR BUDS!
No, I would not recommend this to a friendOkay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that they are Samsung and loved the color however they fit too big in my ear. Had to exchange another style.
I would recommend this to a friendTheir ok...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Bose Quiet Comfort's far surpassed these. I don't like the way they fit in my ears.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Couldn’t pair with my Samsung tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t pair my Samsung tv with these buds. Otherwise sounded okay.
No, I would not recommend this to a friend Poor quaity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in oct and they stopped changing worst buds ever dont buy
No, I would not recommend this to a friendunsatisfied
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great of a product for Samsung not good at all for phone calls person u talking to hears everything around you
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mrtaker59, we apologize for any inconveniences this may have caused! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111323/) to an article that will help you troubleshoot poor audio quality. ^Elizabeth
Average earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery dies quickly. You always have to charge your earbuds. Always falls out of my ear. Still good earbuds!
I would recommend this to a friendBrand response from Samsung
Posted .Hello Sallen1218, thank you for sharing your experience! We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
Not for active people
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They Fall off too easy.. not useful for active activities
No, I would not recommend this to a friendLow quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't put out good sound and the left earbud can't really hear out of.
No, I would not recommend this to a friendOnly use with Android
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used with an iPhone, had trouble staying connected. But that was most likely due to me having an iPhone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I would like to thank you for providing this detailed feedback, Chennie. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Kayla
Just OK
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound on these is OK, but not what I was expecting. Returned
No, I would not recommend this to a friendThe case is fully charged but not charging buds.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product 4 months ago but with some reason the case stop charging the ear buds.
No, I would not recommend this to a friendNot happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product doesn't fit well in the ear. It struggles to meet the standard Samsung has set.
No, I would not recommend this to a friendQuality is amazing, UI needs work.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing except that the sensors on the buds are VERY sensitive And it always opens my podcasts unexpectedly.
I would recommend this to a friendSamsung earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of these earbuds but they keep disconnecting from my phone, and the bass is not great.
No, I would not recommend this to a friend