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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5270 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 5,270 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds sounds great but ultimately would not stay in my ears as well as other flagship models when I'm running or working out. They slowly loosen with sweat and fall out. I've tried these, the Buds Pro, Sony xm4's, Jabra elite 75ts and 85t's, and lastly the Anker Soundcore Liberty 3 Pros that just released. Do yourself a favor and get the new Anker's. They are hands down the all-around winner besting all of these other flagship buds in sound and fit - and are second in ANC only to the Sony's but are much cheaper... better luck next year, Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid bought these he loves them. wears them all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and fit with the options for the ear tips. The headphones and case provide a very long battery life. Ive never had a time where my headphones and case were both dead!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Buds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised at how well these stay in my ears. I use them operating equipment and while at the gym. The ambient sound feature is great and the noise canceling works spectacularly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Sound is very good. Price is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds. In my opinion the best in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Bad quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke un no time. Samsung won't replace, support just want you to keep reseting them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JJTT, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. We understand how important your buds are to you. Without knowing what features of your device is not operating as intended, we do have some great articles on our website to help troubleshoot the features you are experiencing frustration with. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound qauilty and good for exercise use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Loved the sound and clarity !!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! So glad i upgraded!! Samsung continues to deliver.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound they pair up nice with my s22 android.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earbuds. I bought them for both price and quality. These are my first set of wireless earbuds. Still struggling with finding a good fit. Constantly adjusting them to stay on will change the controls. They sync well with some other Samsung devices I have.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best of the best apple sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones on the market these are my 2nd pair because my family dogs chewed one of them up i use them for everyday use and gaming with my phone switch and laptop battery last long and sound is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I just wish the case was not so easy to open. I had the headphones on a key chain and when the key hit the case it opened and I lost both my headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall good earbuds, great for samsung users.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I bought had issues after 3 months, I sent it back and was able to get a refund from Samsung which they rarely give. Decided to buy it again but in green from Best Buy with a protection plan. Overall they have a nice sound for the price and the noise canceling is probably on the higher end for earbuds. I think if you're not in the Samsung ecosystem you won't get all the benefits that come along with the app and watch. I would go ahead and get from another reliable brand if you are not a Samsung user. But if you're left without many choices; this is still a good purchase. GET PROTECTION PLANS for headphones, you'll thank me later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing push to mute functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically just needed to replace my broke 1st gen buds(my fault). I like the form factor of these more and the case as well. Downside is they removed the push to mute functionality....why I have no idea. So if you use these for conference calls, be aware

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heasphones are excellent. Very comfortable, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost as good as my Samsung Pros at a much better price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my daughter to replace a competitor pair of earbuds. She loves them. She says the sound quality is much better than her old pair and they fit very comfortably as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds at this prices. Easy to use and easy to know.

    I would recommend this to a friend