Customer Ratings & Reviews
- Model:
- SM-R177NZGAXAR
- |
- SKU:
- 6464283
Customer reviews
Rating 4.4 out of 5 stars with 5270 reviews
(5,270 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
good item battery life could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall easy to use, nice color and sound quality good
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend Rated 5 out of 5 stars
Christmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was for a Christmas gift. Haven’t used them yet. Hope they work. Great price, shipped to our home. Used text for updates, did have a delay but it was with good communication the next day.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend- Pros mentioned:Fit
Rated 5 out of 5 stars
Best Ear Buds Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones for the money, they fit my ears well
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product fair price and very use to learn to use.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Sounds good but
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The music sounds really good, but the earphones always falls out my ear. Especially when im running. They dont stay in place. I love the noise cancelling though
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
enjoying them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great, great sound. love the noise cancelation
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - White
I would recommend this to a friend - Cons mentioned:Volume
Rated 4 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased to have an extr pair of ear buds. I purchased a pair of Galaxy buds in 2020 and enjoyed their performance. I especially like the touch controls. After about 2 years, the volume of the buds had decreased significantly, so i tried several other brands. O had some success with Sony,but always preferred the ease of use with the Galaxy buds. My only gripe is the fit. I've tried all the different bud covers, but neither cover fits well enough. I have some other covers from other buds, so I'll try 1 and maybe get a better fit.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend Rated 5 out of 5 stars
Galaxy buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my second pair, i keep coming back to this specific pair cause they are good quality and well worth the price. The speakers are very clear and have never had a issue of people not hearing me while I'm on the phone.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend- Pros mentioned:Comfort
Rated 5 out of 5 stars
Buddies
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I'm enjoying the comfortability of these buds.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Galaxy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really pleased with the quality of the sound
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - White
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound I s amazing. My fiance has small ears and hasnt ever found head phones that she could use till these and haven't fallen out yet. Love that everything about them is customizable to you. Awesome
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Music to my ears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. Awesome noise cancellation.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Not a great fit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They slip and move slowly out of my ear during my walks. The sound is good and the color is nice but I am sticking with my cheaper Pixel Buds A which never get loose!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Sounds good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine. Sounds good. Just didn't fit my ears even with the other sizes. Kept falling out.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendBrand response from Samsung
Posted .Greetings DrewC, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2. We appreciate your directness. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Experiencing discomfort with earbuds—whether they're too tight or too loose—can be frustrating, especially during activities like jogging or when enjoying music. Samsung earbuds offer a solution to this common problem. If you find the fit isn't perfect, you can easily switch out the earbud tips and wingtips to ensure a snug, comfortable fit that enhances sound and call quality. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Your Galaxy Buds Pro, Buds2, and Buds2 Pro come with earbud tips that are similar to those on the Galaxy Buds and Galaxy Buds+. If there is a gap between the ear tip and the earbud, sound may leak out and the earbuds' performance may be poor. Please make sure that the ear tips and the earbud grooves fit properly and try to reinsert them so that there is no space between the ear and the ear tip. If you are still having performance issues, please try changing the ear tips to a larger size. If the earbud tips do not fit comfortably, you can try a different size to get a tighter seal. This will improve the microphone’s performance and provide a stronger sound. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at the article titled, "How to wear your Samsung earbuds" for a plethora of helpful information that will help you achieve the perfect fit. Feel free to reach out to Samsung Support after if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and quality, awesome connection, mice
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend Rated 4 out of 5 stars
Not for Me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefered the original buds. These dont stay in my ears!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great Earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This things are comfortable and great sound. My only issue is that they lack some of the features in the pro version, but the fit and feel is great and worth the downgrade.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend Rated 4 out of 5 stars
Nice!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift for a samsung user and they loved it they worked the same as airpods would.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - White
I would recommend this to a friendRated 4 out of 5 stars
Just okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. I wish they weren't as sensitive. Sometimes my hair hits the sensors and pauses whatever I'm listening too. Other than that, it's pretty good
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds with decent price. Highly recommend..
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - White
I would recommend this to a friend









