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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5270 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 5,270 reviews
  • Rated 4 out of 5 stars

    Just fine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good they just dont stay in when your doing alot of moving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear very well from the headphones. Whenever I take them off, they disconnect from my phone automatically pausing any music or show I’m listening to. This helps me not miss anything while watching my shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Buds2. They make multi-tasking a simple task. I can accomplish so many things while I'm on the phone with these headphones. I recommend them to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great update for the Samsung line feels confortable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pausing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them overall but i don't like the pausing method when you try to secure it in Your ear it can pause music or end callson you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good on sale but get something else if you can.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price of Purchase: $119.99 Worth the Purchase?: Ehh. Kind of Main messages to share: Wearing them for a short period of time is a pretty good experience. It gets really uncomfortable to tolerate during long usage though. Especially while wearing a mask. The touch feature it really terrible too. Keep hanging up calls and skipping videos/music. Good things about it: Music. Pretty good and bassy. Noise canceling. Great for listening to music or podcast. Things that were a bit disappointing: Uncomfortable for long use Touch feature. Terrible combination when its uncomfortable to wear. Ambient mode. You either hardly hear anything or hear way too much. Especially when you have music or a podcast playing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great ear bud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bud. Lasts a long time with case. 18 hours i think. Easy to use. Very clear and stay put in the ear. Second set and not the last. A little pricey. But you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung ear buds 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some dope ear buds samsung has done it again

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit, can workout without falling out. Can hear with clarity. Good sound. The battery life is poor. I would recommend the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    My ear bud

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, however they stop working in less then a year

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for sharing your feedback with us, Flor. We always aim to provide our customers with the best experience possible. The Buds2 introduces a new dimension to your listening experience. Enhanced 360 Audio adapts to your head movements, providing a personalized surround sound experience. With Dolby Atmos, movies and music come to life in a dynamic way that standard sound cannot replicate. You'll be surrounded by an immersive soundscape that offers rich details and direction, rather than just simple left or right channels. We hate to hear that your buds are currently not functioning. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. We encourage you to reach out to us at Support so that we can look into what can be done to get this resolved. We look forward to hearing from you! -Kelvin Samsung

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bluetooth headphones sound really amazing along with much better controls to adjust what you're listening to! They're a much better upgrade than the Galaxy Buds 1

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound --- highly recommend ***** 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them especially for work i dont have to keep my phone on me cause with these it lets me know who is calling and or texting me im glad i purchase them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are awesome. Excellent noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but not the best - the ANC isnt the best but good for the price i suppose.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third set of galaxy buds. had the original galaxy buds, then the galaxy buds plus, now the galaxy buds 2. i loved the original design of the prior two models, with their wing tips make the headphones stay in your ears, they eventually had issues where they would not always charge, would require cleaning of the case and headphone contacts. seems to they've upgraded the case design/charging quite a bit since the original variations, these headphones essentially magnetically click in place and charge without a hitch now compared to some of the original models. they pop in the ear easily and feel very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not built to last, and iffy quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: pairs extremely well with galaxy devices, connects easily with other devices, the touch-controls can sometimes be iffy but 90% work exactly as you program them, battery life is pretty good compared with other buds. Cons: earbuds have a filter but still will ingest dirt and obstructions like crazy. Barely half a year later there is enough to make one earbud almost silent compared with the other - for stereo sound that's inexcusable. And good luck taking calls unless you're screaming, nobody can hear me at a conversational level no matter what the background noise level.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Great sounds. Amazing Long battery. Best option I got, I used in iPhone and Samsung and Motorola.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    These are awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my fiancée. He absolutely loves them. We both have the buds+ and he lives these so much more. He says they are super comfortable and the base is so much better than the plus

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are incredible earbuds... fit snug and secure, sound is amazing and the noise canceling is really great. The range is awesome as well. Really can't say enough good things.

    I would recommend this to a friend