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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5270 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 5,270 reviews
  • Rated 5 out of 5 stars

    10/10 Would Get Again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these because I needed a hands free solution to calls and music around the house. The noise cancelling is fantastic, excellent call quality, and seamless connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good noise canceling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mow with these and they are absolutely amazing. Blocks all the unwanted noise and keeps the tunes loud and clear.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are so cute!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the lavender color. They work really good all around i just have small ear canals and nothing seems to fit. Definitely highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Significant improvement with a major flaw

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are a significant improvement compared to the original earbuds. The sound quality is better, it has active-noise cancelling, and I think it looks much nicer overall. The buttons also work better although they still aren't perfect. My main issue with these earbuds is that they just didn't fit as well as the previous version. It took me several weeks before I felt comfortable wearing them, and I tried using all the sizes that they provided for the silicone tips. There have also been some minor software issues where they don't connect properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the deals and products, but not the service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was great but the service was very unsatisfactory. If it wasn’t for one agent who already had3 other customers waiting for his help, I would have left. I actually waited 20 minutes to get assistance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not the best but will do. I like the 360 audio.. a unique feat. But sound quality, Ive heard better. Would buy again but not at full price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good set of buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife and I use them from time to time and they're great. My one gripe is that the touch commands could be more sensitive. I have to use a bit more force to change songs and lower the volume.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good buds.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit. Good sound. One bud unpaired a couple of times. Re-paired without too much difficulty, hopefully will not keep recurring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service & product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with my purchase. Package was shipped and delivered in a timely manner- recieved my new earbuds within 2 days after purchasing. Good quality earbuds and good service. Definitely recommend! (:

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buds rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great except its difficult to keep a secure fit when being active. Even with the different sizes of ear pieces included. The app will confirm a correct fit but it wont sttay secure with movement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, these block out all ambient noise with just a tap! The battery life is about average for earbuds I've previously owned. I would definitely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality and sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this gift for my parents. They loved the ease of using these Bluetooth earbuds for anything. Thinking about purchasing one for myself. Always love and trust Samsung products. Great deal and well worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    8 out of 10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, good fit. I got these to replace the previous galaxy buds I had. With these ones, the charge doesn't keep as the other did. For example, I use them for about 30 mins and put them down out of the case, after 9-10 hrs the battery is drained. With my previous buds, the battery would keep charge, like it would stay on standby if it wasn't connected. Still enjoy them. Not a big deal.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Onks, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. We are happy to hear you are pleased with the overall look and fit of your new buds. We do recommend keeping them in the charging case when not in use to prevent accidental loss of the device and to ensure they are ready to go when you want to use them. If you believe the battery of your device is not operating as intended please reach out to the Samsung Support Team for assistance with troubleshooting. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Perfect Accessory

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift if you want to give someone an item they wont have to call you every 5 mins for trouble shooting tips. I've never had issues with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reyes

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earphones like best buy and thanks recommend for friends and family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, great product and easy to set up. Only con is that it's slippery. Dropped them a couple of time but they still work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Touch controls

    Rated 2 out of 5 stars

    Good and bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They slip put of my ears alot and the touch controls are kind pf annoying. Good sound quality though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had good noise canceling, their case was good cause it doesn't take up alot of space in my pocket cause of it looking like a thin square l

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freeing up time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for mostly making calls when I am out walking by myself. Allows me to talk with family and friends using time while walking saving me time that I can use elsewhere. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them mainly for phone calls paired then with my S22 Ultra and is phenomenal. Call quality is superb. People on the other end just hear me, and there is literally no background noise.

    I would recommend this to a friend