Customer Ratings & Reviews
- Model:
- SM-R177NZGAXAR
- |
- SKU:
- 6464283
Customer reviews
Rating 4.4 out of 5 stars with 5270 reviews
(5,270 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
10/10 Would Get Again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these because I needed a hands free solution to calls and music around the house. The noise cancelling is fantastic, excellent call quality, and seamless connection.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 5 out of 5 stars
Very good noise canceling
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mow with these and they are absolutely amazing. Blocks all the unwanted noise and keeps the tunes loud and clear.!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
They are so cute!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the lavender color. They work really good all around i just have small ear canals and nothing seems to fit. Definitely highly recommend.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Significant improvement with a major flaw
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are a significant improvement compared to the original earbuds. The sound quality is better, it has active-noise cancelling, and I think it looks much nicer overall. The buttons also work better although they still aren't perfect. My main issue with these earbuds is that they just didn't fit as well as the previous version. It took me several weeks before I felt comfortable wearing them, and I tried using all the sizes that they provided for the silicone tips. There have also been some minor software issues where they don't connect properly.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend Rated 5 out of 5 stars
Love the deals and products, but not the service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was great but the service was very unsatisfactory. If it wasn’t for one agent who already had3 other customers waiting for his help, I would have left. I actually waited 20 minutes to get assistance.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - White
I would recommend this to a friendRated 4 out of 5 stars
Samsung buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not the best but will do. I like the 360 audio.. a unique feat. But sound quality, Ive heard better. Would buy again but not at full price.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 4 out of 5 stars
Pretty good set of buds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my wife and I use them from time to time and they're great. My one gripe is that the touch commands could be more sensitive. I have to use a bit more force to change songs and lower the volume.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend- Pros mentioned:Fit, Sound quality
Rated 4 out of 5 stars
Good buds.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fit. Good sound. One bud unpaired a couple of times. Re-paired without too much difficulty, hopefully will not keep recurring.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend Rated 5 out of 5 stars
Excellent service & product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very satisfied with my purchase. Package was shipped and delivered in a timely manner- recieved my new earbuds within 2 days after purchasing. Good quality earbuds and good service. Definitely recommend! (:
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 4 out of 5 stars
Buds rating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great except its difficult to keep a secure fit when being active. Even with the different sizes of ear pieces included. The app will confirm a correct fit but it wont sttay secure with movement
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Samsung Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great, these block out all ambient noise with just a tap! The battery life is about average for earbuds I've previously owned. I would definitely recommend!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendRated 4 out of 5 stars
Good quality and sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this gift for my parents. They loved the ease of using these Bluetooth earbuds for anything. Thinking about purchasing one for myself. Always love and trust Samsung products. Great deal and well worth it.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 3 out of 5 stars
8 out of 10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, good fit. I got these to replace the previous galaxy buds I had. With these ones, the charge doesn't keep as the other did. For example, I use them for about 30 mins and put them down out of the case, after 9-10 hrs the battery is drained. With my previous buds, the battery would keep charge, like it would stay on standby if it wasn't connected. Still enjoy them. Not a big deal.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Onks, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. We are happy to hear you are pleased with the overall look and fit of your new buds. We do recommend keeping them in the charging case when not in use to prevent accidental loss of the device and to ensure they are ready to go when you want to use them. If you believe the battery of your device is not operating as intended please reach out to the Samsung Support Team for assistance with troubleshooting. Thank you for being a Samsung customer. -Elizabeth
Rated 5 out of 5 stars
Perfect Accessory
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift if you want to give someone an item they wont have to call you every 5 mins for trouble shooting tips. I've never had issues with them.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Reyes
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent earphones like best buy and thanks recommend for friends and family
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - White
I would recommend this to a friendRated 4 out of 5 stars
Great buds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, great product and easy to set up. Only con is that it's slippery. Dropped them a couple of time but they still work.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Touch controls
Rated 2 out of 5 stars
Good and bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They slip put of my ears alot and the touch controls are kind pf annoying. Good sound quality though
I would recommend this to a friend Rated 4 out of 5 stars
Pretty good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They had good noise canceling, their case was good cause it doesn't take up alot of space in my pocket cause of it looking like a thin square l
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 5 out of 5 stars
Freeing up time
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for mostly making calls when I am out walking by myself. Allows me to talk with family and friends using time while walking saving me time that I can use elsewhere. Works great.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 5 out of 5 stars
Amazing overall
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got them mainly for phone calls paired then with my S22 Ultra and is phenomenal. Call quality is superb. People on the other end just hear me, and there is literally no background noise.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend









