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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5270 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 5,270 reviews
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing bought these for my mother for her birthday and she loves.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best true wireless I've owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from previous versions of the Samsung galaxy buds, and the battery lasts a long time too. The active noise canceling is definitely my favorite thing about them though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are fine so far. only drawback i see now is that i cant control the volume on the buds or save music to the buds like my previous pair. other than that, they are ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Buddz

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Buds2 earbuds. Clearly the best choice with a Samsung phone, the features are seemless with the widget.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and keep confortable in my ear. My only complain is it's difficult to hang up a call but besides that I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Buds2

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was upgrade to my galaxy buds+ that I've have for about 3 years. Greats feats like the "Noise Canceling" easy to pair to my Samsung phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as a gift for my boyfriend but he’s been eyeing these for a while. I heard these are the AirPods of Samsung so I’m excited for him to try them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Won't stay in ears longer than 1 min. Unusable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Galaxy Buds and I absolutely loved them. Everything about them was great. I used them so much at the gym though that eventually the microphone stopped working from the sweat, and I couldn't make phone calls with them which was a problem since my job sometimes requires me to jump in a zoom call when I am not in front of my computer. I got a lot of use out of them so I was more than happy to purchase the newer version. Unfortunately, these newer versions are completely unusable. I don't understand how a company like Samsung, after knocking it out of the park with their 1st model, can release something this god awful. Sure the audio quality is fine and the features are all good, but none of that matters when the earbuds are falling out of your ears literally at least once a minute. I have not only tried all 3 of the sized tips it comes with, but I have actually purchased 3rd party tips that were supposed to address this issue but they did not help. I've tried putting them in my ears different ways, nothing helps. I really wish I could just trade these in for a new pair of the original Buds. Also just to be clear, my wife also bought a pair and she had the exact same problem that I did. I've looked online and if you haven't heard this story yet it appears to be the same problem for pretty much everyone. DO NOT BUY. Galaxy Buds Pro also have the exact same problem so don't buy those either or you will just be returning them for something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Christmas gift for the family.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a youngster, I was worried about buying bluetooth wireless headphones for my mother. However, ease of use was perfect and she was able to get the hang of it within minutes. She still sends me texts of how much she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earbuds yet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been the best era buds so far. They are a variation of the last two sets and work well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good Buy @ Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Headphones, I was looking for a noise canceling headphones. These fit well and very comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love love love these earbuds!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these earbuds!! Sadly I had to get them replaced because one earbud went out after a year BUT Best Buy completely replaced them, giving me a brand new pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these buds, though I do wish the surround sound wasn't it just recreating the audio it makes people's voices very loud and sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Buds2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed. Being able to sync automatically between several phones and computer is a great feature. Both noise suppression and ambient mode work like a charm. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Very good when they stay in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound for earbuds. Had to buy third party eartips to keep them from slipping out. Overall ergonomics of the fit don't seem to work as well with my ear shape as previous versions.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with the sound and use. they work accross multi devices. the fit could be a little better, I think I am between sizes. the Battery life is good. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good choice. It works very efficiently. I loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung finally got it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I am an iPhone user 12 pro max. Yes I own air pod pros. I have tried 10 different true wireless buds. All Samsung line, beats buds, Sony and so on. I’m my opinion these are the best out there at the price point. These are my new daily buds. Call quality is amazing and clear. The base is amazing when playing music. Extremely light. I went hours forgetting they where in my ear. The ANC is ok for things like low hum air conditioning. The ambiance mode is the best yet. Well done Samsung you finally did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loved them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses these constantly. As an iPhone user I had to do a bit of research but she seems to love these as much as I do my AirPods!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is number one place to purchase electronic such as phone laptops earphone and other more,also safe and secure.

    I would recommend this to a friend