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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5270 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 5,270 reviews
  • Rated 4 out of 5 stars

    Really good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Samsung Earbuds. In the past, I've tried others, but the features available forth Samsung fit for my use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snugged in

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits and works well, perfect for my size. Will still buy again

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Better than beats.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any wireless Beats headset I've had, for the size. Sound is awesome and they stay in your ears when working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only brand and type of earbuds I will ever own. Love them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AMAZING FOR ANDROID

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason for three starts instead of one was because of the mic. Anytime I made a phone call didn’t matter where I was, working, the bus, or train the other caller was able to hear me clear. I had never used any buds that did this. I was very impressed and surprised. I would ask you can’t hear the music ? I’m not taking about that light background music. I’m talking about music that is very present in your ear and that will always be heard by the caller. They would always say no I can’t hear anything but your voice. The down side is they had connection issues. I do have an iPhone so I already know that’s the reason. These would be great for android.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Rated 4 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got what BBH I was looking for and the representative was knowledgeable and respectable and listened to what o was asking .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Fall out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall upgrade long battery life I only charge my once a week sound is great my biggest problem is the fit it falls out of my ear a lot

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Works for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice buds, they fit comfortably in the ear and have great sound. I can't give a comparison to the air pods( because I don't own any) but it does have nice sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy Earbuds highly recommend sound quality is great. I havs small ears and the fit just right. Fast charging sleek earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointed with Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds fit well in ear. Sound is good also, however speaking with the ear pods sounds warbled to the listener.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect ear buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ear buds,hearing is great, fits perfect in my ear,great sound,charges quickly,its worth every penny paid for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be 5 stars if not for the magnet that holds the top shut being weak. Quality wise on the headphones themselves are very good, from what I've experienced.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best earbuds for this price

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headsphones are nice and cheap nothing more to really say dont expect the greatest quailty but do expect good quailty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife. She loves to talk with her sister but until I got her these ear buds she kept the conversations rather short as she had to hold the phone. Now with these ear buds she can talk for hours while cooking or cleaning or doing whatever.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    great for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    discrete, comfortable and charge that really lasts! Use all day for work and mtg calls, and is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life, sound great, got on sale black Friday. These are a step up from my original galaxy buds at a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put off great sound. They connect automatically to my phone which i love. They are easy to setup and get started. These are a great pair of wireless ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Quality Sound Bad Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the sound is good! Unfortunately they do not fit the ears as well as others.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Can't go wrong with these Galaxy Buds2.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my grandson for Christmas. He loves them...so much better than the last pair he had. He said they are comfortable and the sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Ear Buds2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great, I have smaller ears so it's always difficult to have earbuds stay. The buying experience through Best Buy was great! Ordered, picked up...easy.

    I would recommend this to a friend