Customer Ratings & Reviews
- Model:
- SM-R177NZGAXAR
- |
- SKU:
- 6464283
Customer reviews
Rating 4.4 out of 5 stars with 5270 reviews
(5,270 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Worth It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After trying off-brand earbuds, i find these Galaxy buds to not only be far superior, but very reliable and comfortable.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Great earbuds…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds! Fit perfectly and sounds great. I had previous version too, this one is better fit and sound quality than those. Happy with my upgrade!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend Rated 5 out of 5 stars
Excelent product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work excellent any problems and the 0eiple work on best buy doing good job
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friendRated 5 out of 5 stars
Zoning out
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my earbuds! I use them at work to focus while typing emails all day. And to drown out the annoying coworker!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend- Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Same as Buds Pro without 360 Audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have Buds Pros and fit was always a problem. I gets this new version of the Buds + and are greats. Compare to the Pros audio quality is similar. Fit is GREAT.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend Rated 4 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought this item/product for my wife and she love them. So of her reaction I’m giving them a 4 1/2
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Good product and fast shipping
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my sister when they were on sale, she loves them. This was the fastest shipping ever for me, I orderded them one night, a little after midnight and they came early afternoon that same day, that was weird and unexpected, but great.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great for the right ear
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quuality is great, love the purple color but they don't stay in my ears like some others I have had before
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend Rated 4 out of 5 stars
Samsung earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them, but at the same time they will randomly disconnect and reconnect when theyvare fully charge and with my phone in my pocket.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great Earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these ear buds ,they are Comfortable very low profile. The sound is amazing and the noise canceling does a great job.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Dang things
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds will not stay in ear during intense workout. I have just had to stop using them. The sounds quality is great aslong as they are pushed well into the ear.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Hawkez78,
Thank you for reaching out. We sincerely apologize for the inconvenience this may have caused you, as your Galaxy Buds 2 won't stay on your ear during your workout. We understand how essential it is to ensure that your buds stay in place while you're on your exercise session. Samsung is continuously improving its services, and please know that your feedback is vital to that process.
You may check this link to guide you on how to wear your Samsung earbuds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Also, you may watch our youtube video for some tips on how to use ear tips and wingtips for best fit:
https://www.youtube.com/watch?v=Tz0SsORiO-E
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144186570
Thank you for choosing Samsung. Have a great day!
^Chrystel
- Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
No regret for purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this Galaxy Buds2. I was considering between Buds pro and Buds 2 but price and well fit on my ears, I picked Buds 2. Awesome earbud. No regret
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Buds 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and the fit well in the ear. Only wish active noise canceling was better but what can you expect from an ear bud.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Best purchase!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the most comfortable buds ever. The color and sound are beautiful. And the battery lasts a long time!
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend Rated 4 out of 5 stars
Might crap out on you but overall okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If this wasnt the 3rd pair ive gotten in the last 2 years theyd get all 5 stars
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Replacement set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Figured the last pair lasted for almost 2 years of constant abuse. Upgraded to a new set and am very pleased so far.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 4 out of 5 stars
ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good ear buds. Just sucks one of the ear buds had the sensor stop working had to return.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Love love love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds. the only problem is for me is the playback time. It doesn’t seem to last long enough before have to put them in the case to recharge.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
I would recommend this to a friend- Pros mentioned:Battery life
Rated 4 out of 5 stars
Great Buds!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! I was going to purchase the Pros but after reading reports and talking to an associate at the store I decided to go with these. I love them. The charging case lasts a long time as do the buds. They work great! I use them during the day and when I run. No issues. I moved from the Galaxy buds to these. The only downside I have had is that they are very smooth and basically slippery so you just have to be more cautious when removing them from your ear. Otherwise 5 stars.
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Graphite
I would recommend this to a friend Rated 4 out of 5 stars
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for the value. Only complaint is they come out of the ears a little too easy
This review is from Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend









