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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5270 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 5,270 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying off-brand earbuds, i find these Galaxy buds to not only be far superior, but very reliable and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds! Fit perfectly and sounds great. I had previous version too, this one is better fit and sound quality than those. Happy with my upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work excellent any problems and the 0eiple work on best buy doing good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zoning out

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my earbuds! I use them at work to focus while typing emails all day. And to drown out the annoying coworker!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Same as Buds Pro without 360 Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Buds Pros and fit was always a problem. I gets this new version of the Buds + and are greats. Compare to the Pros audio quality is similar. Fit is GREAT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this item/product for my wife and she love them. So of her reaction I’m giving them a 4 1/2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and fast shipping

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my sister when they were on sale, she loves them. This was the fastest shipping ever for me, I orderded them one night, a little after midnight and they came early afternoon that same day, that was weird and unexpected, but great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the right ear

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quuality is great, love the purple color but they don't stay in my ears like some others I have had before

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, but at the same time they will randomly disconnect and reconnect when theyvare fully charge and with my phone in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds ,they are Comfortable very low profile. The sound is amazing and the noise canceling does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Dang things

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds will not stay in ear during intense workout. I have just had to stop using them. The sounds quality is great aslong as they are pushed well into the ear.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Hawkez78,


      Thank you for reaching out. We sincerely apologize for the inconvenience this may have caused you, as your Galaxy Buds 2 won't stay on your ear during your workout. We understand how essential it is to ensure that your buds stay in place while you're on your exercise session. Samsung is continuously improving its services, and please know that your feedback is vital to that process.


      You may check this link to guide you on how to wear your Samsung earbuds properly:
      https://www.samsung.com/us/support/answer/ANS00082785/


      Also, you may watch our youtube video for some tips on how to use ear tips and wingtips for best fit:
      https://www.youtube.com/watch?v=Tz0SsORiO-E


      Should you need more assistance, you may reach us via the following for immediate support:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: http://m.me/samsungsupport
      3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


      Reference Number: 1144186570

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    No regret for purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this Galaxy Buds2. I was considering between Buds pro and Buds 2 but price and well fit on my ears, I picked Buds 2. Awesome earbud. No regret

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Buds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and the fit well in the ear. Only wish active noise canceling was better but what can you expect from an ear bud.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best purchase!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most comfortable buds ever. The color and sound are beautiful. And the battery lasts a long time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Might crap out on you but overall okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this wasnt the 3rd pair ive gotten in the last 2 years theyd get all 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figured the last pair lasted for almost 2 years of constant abuse. Upgraded to a new set and am very pleased so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good ear buds. Just sucks one of the ear buds had the sensor stop working had to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. the only problem is for me is the playback time. It doesn’t seem to last long enough before have to put them in the case to recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! I was going to purchase the Pros but after reading reports and talking to an associate at the store I decided to go with these. I love them. The charging case lasts a long time as do the buds. They work great! I use them during the day and when I run. No issues. I moved from the Galaxy buds to these. The only downside I have had is that they are very smooth and basically slippery so you just have to be more cautious when removing them from your ear. Otherwise 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the value. Only complaint is they come out of the ears a little too easy

    I would recommend this to a friend