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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5270 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 5,270 reviews
  • Rated 4 out of 5 stars

    Charging of ear buds.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is good. One issue is the placement of the ear buds in the recharging case. The design lacks in allowing for accurate placement of ear buds in charging case to insure ear buds get charged.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung pro headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work really well. I broke my last pair and was looking for a replacement. Noise canceling, check. Battery life, check. People can hear, check.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! I have not had luck in the past with other brands. I use them for work and have not had any complications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They get the job done

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my old pair, got them replaced with these and I love them. I'm reviewing them super late but I do feel the need that as a samsung phone user, these are very friendly for us.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, easy connecting, comfortable, and the color option was a bonus.. nice all around sound and mic for calls too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    DEE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE THE SOUND QUAILTY BUT THEY DON'T STAY IN MY EARS DUE TO THE SLICK FINISH.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them . The sound is great when at work. Music playing and they last longer then last pair

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelation! I wear them when I go jogging and never have an issue with them falling out. Also love the color

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are an amazing upgrade to the ones I had. Great noise canceling and Fast connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earbuds. They came is good shipping time. Love the color and they are loud.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fits well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well and don't fall out of my ear. The sound quality is very clear and crisp. They are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent Excellent Excellent Excellent Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of earbuds. The feature I enjoy the most is being able to find the earbuds if I have misplaced one or both buds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technologically they have great quality. However, the fit is not quite there. Keeps falling out of ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    there headphones?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work as they should battery life is ok my old bud live had more battery life but charge on lunch break they are good to go o

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these for a while now. My biggest issue is that one of the ear buds will loose connection, sort of. it will say it is not in the ear anymore and stop the ANC. I have contacted Samsung in regards to this. They offered to replace them, but I declined as it is all three sets of the ear buds I bought. So it is a physical defect in their ear buds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Samsung- Galaxy Buds 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these earbuds. Easy to take out of the case, stays in the ear, stays charged for an extended period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds rock!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless buds I've ever owned. It is so easy to use and the transition between switching from earbuds to phone or any other device is basicañly seamless. Will recommend these every time.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Samsung Galaxy buds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these earbuds. No mute, they automatically change from noise cancellation to active noise without being prompted, the volume doesn't get that loud, and you and your caller can hear your background with noise cancellation on

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Sophisticatedlady, we appreciate your feedback on your Samsung Galaxy Buds2. We understand how important specific features of your earbuds are to you every day. We have available online resources to help you troubleshoot any aspect of your device that could be causing frustration. We have a few articles titled "No, low, or poor audio quality on Samsung earbuds" and "Use Active noise canceling on your Samsung earbuds". You can also reach out to the Samsung Support Team if you experience anything out of the ordinary with your device or have additional questions. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    samsung earbuds 2

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cusick do ofc coz I coziest dodo dislocated susp visit.

    I would recommend this to a friend