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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5270 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 5,270 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Bad but Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst earbuds I’ve ever bought. They don’t stay in my ear even after changing the rubber piece that goes inside your ear and every time I reposition the earbud inside my ear after wearing them for a while it stops whatever I’m watching know matter where I touched on the earbuds it mutes everything. I love the sound quality and that the cancel noise well even though they don’t stay in my ear. I also like the color.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife for her birthday she loves them long battery life stereo surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good fit and good sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight. They fit perfectly in my ears and I don't have to constantly adjust them. Good audio. Not bad at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steal of a Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy transaction. Great Deal. Needed headphones, found them, ordered them, picked them up. Job jobbed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds2 True Wireless Earbud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality earbuds from Samsung at a reasonable price. batteries last long and the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to update the previous Galaxy Buds. They're working out pretty well. They're a little slippery with dry hands!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    True Wireless Disappointment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too quiet even at max volume on any device. Checked all fixes I could find, both directly headphone related and device related. Tested on multiple devices and no luck getting them to be usable. Tried a factory reset. Ringing in left headset when ambient mode or noise cancelling is on just started a couple of days ago. I have had these for a year and only used them about 5 times to listen to music due to the volume issue. I would use them in the office as it was quiet enough I could hear Zoom meetings. Now I can't even use the noise cancelling feature or ambient sound due to the ringing. I will get these repaired to keep for the office, but replacing with headphones that don't make me regret my purchase every time I use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife love the galaxy buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them. I bought them as a gift for my wife and she loved them and was totally satisfied. She is more than happy with the buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was amazing! The guy up Front went a ran down the ones I wanted. My wife loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas for momma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shes wanted some for years and cant tell hiw happy she was with the color (lavender) and the sounds hasnt put um away

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awsome headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this bud's very clear and smooth sounding. Battery life lasts me days. The olive green looks sick aswell

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from original buds these are awesome comfortable and sound much better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. I just wish the battery life was longer then 3 hrs before having to charge again

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit in ear very well, not as bulkly as my original Buds. Sound is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them their really good and not a bad price easy to connect to my Samsung phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really recommend this product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, this are great, very comfortable and I use them all the time and don't have to have my phone close to do it, great bluetooth distance too...5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product, happy with the quality of sound and comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved my Samsung ear buds pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks you , to great people's of Best buy !! For your help , and assistance!! Thanks so much.. l very happy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Buds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really enjoys these. She states that they are comfortable and that the sound is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my partner and they love them. Definitely an upgrade from the original galaxy buds.

    I would recommend this to a friend