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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5271 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 5,271 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I bought these as a gift and the recipient loved them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very good. Battery life is average (couple of hours), and you have to put them back in the case to re-charge. I would recommend some kind of necklace or lanyard to keep them from falling or having to have a free hand to deal with each of them. They seem to sinc up effortlessly by Bluetooth.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi EdfromSactoCA!

      We appreciate your recommendation and sharing your experience with us about your Galaxy Buds2 True. Our customers’ concerns and opinions drive our continuous efforts towards delivering world-class service and products. You may try the following steps through this link to prolong your earbuds battery life:
      https://www.samsung.com/us/support/answer/ANS00078081/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144169731

      Thank you for being a Samsung customer.

      - Remie Samsung

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awsome Buds.. Worth the Money.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome Buds.. Worth the Money. Battery lasts a long time. Easy to use only negative is the left bud will not sound if you misplace it and use the finder function. But playing music is loud enough to here it. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my granddaughter and she loves them. They seem to work very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product, fast delivery, easy to buy it online

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy buds can do better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live listening isnt very good on these They fall out of your ear pretty easily and if you try to put them on while you had tap controls on it hangs up phone calls/ pauses music/ skips music/ etc I wouldn't recommend getting them Find one that stays in your ear better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not the Pros but Pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little buds does not sound as good as the Buds Pro. But they're very near the Pro experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good match for samsung phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds. I bought them for my wife thry work great with her 7S

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Favorite Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these! Best earbuds I have tried. I should have bought these to begin with. I have about 5 different types of headsets/earbuds. Tried to go cheap. You buy cheap, you buy twice, or in my case 5 times. LOL! Oh and by the way, I have super small ears, these fit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nosie canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are great but, the noise canceling could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Connects to bluetooth with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Buds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought these for my daughter and she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear bud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were easily connected, work phenomenally. Quick assembly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    compact and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them!! they are practical and the case is compact and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice,,,, not great.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound these produce is very nice. My only complaint is the I have a hard time keeping them in my ears. They tend to pop out and when you go to push them back in it changes the music. The call quality is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alfa Romeo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed my Buds. I would Highly recommend these Buds. Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Just download the app and connect them. Easy enough for my mom to figure out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear buds very easy to set up and use would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing piece of hardware, and worth every penny; especially for podcasters.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Decent life time out of the samsung buds

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used them for a very long time but just recently they wouldn't connect to my phone. Found out it was faulty. Got my money's worth

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ShieldTV, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. We are happy to hear you were pleased with the usage of your earbuds for an extended period of time. We do have some resources that may help troubleshoot the connection of your earbuds in articles titled "Restart or reset your Samsung earbuds", "Galaxy Buds disconnect from phone often", and "Connection issues with Samsung earbuds". You can also reach out to the Samsung Support Team for additional assistance. Thank you for being a Samsung customer. -Elizabeth Samsung