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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5271 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 5,271 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Fair earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are good and bad for me quality great sound great fit not good for me. They always pops out and if you're on the phone the call mutes when that happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 bucks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i have to do for 5 dlls rewards................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! I highly recommend this product to anyone who is in the market!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, really good noise suppression, base could be a bit better. Good overall q

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Sets. Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best there is. I have so many earphones and never think to buy this one. I have bose ones, I have water proof ones but this pair is different. 1) Open the case, all the phone will ask to connect. I love it. Meaning that I can connect one set to more than one device and DON'T HAVE TO TURN OFF BLUETOOTH OF ONE DEVICE WHEN I WANT IT TO CONNECT DIFFERENT DEVICE. SMART. (Normally, the set only bt to one device so you have to disconnect before the set to different one) 2) Modes: 3 modes of sound block, natural..., love it. Test against my ears to see it fit, nice tech 3) Show how many percent of the earbud and the case, helpful 4) Wireless case charge. 5) Different than Bose: Both earbud can talk. Bose only use the right side, left is for music only, not phone. Bad design, why, the right one battery die sooner than left 6) Lavender color is so unique. I got 4 sets, all different colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds 2 review!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds! I wish I could buy them again! The buds 2 are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it at $105, excellent value, works with iPhone too but with fewer features.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can't get tap on/off to work consistently

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could hardly get the "tap on and off" feature on the first set of buds to work. It would work once, and then not again until I put them back in the case and took them out again. Sent them in to be repaired. The replacement buds (not sure if new or repaired) are hardly better. It takes about 10 attempts at tapping to get the buds to turn off. Would never buy these again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy MWMN, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Mike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it’s working it is great but It works intermittently.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music sounds perfect. When I'm on the forklift the person on the phone doesn't even know I'm driving the noise cancelation is amazing. I would recommend to people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to change to different Bluetooth paired devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and works just as well as Galaxy bud pro in my opinion

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Solid product

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid pair of headphones. Love the noise cancelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid color and great performance love them to the moon and back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for her birthday she loves them great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Khalil

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good AirPod I like very good quality air pods I

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear buds treats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool ear buds for on the go movements, convenient ann reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbud purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall service was excellent, didn't have to wait once order was submitted online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought these for my boyfriend and he loves them definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Husband

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ear buds for my husband and he loves them. Very useful

    I would recommend this to a friend