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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 15276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 15,276 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Galaxy Buds2

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sound they are great but for using when on the phone, the caller doesn't get good quality and struggles to hear me. I wouldn't only purchase it again for sound but use my older headset for phone calls.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there KristenK, thank you for your feedback on your Samsung Galaxy Buds2. We are happy to hear you are overall pleased with the audio quality when listening to music or your favorite media. We have a great article on our website titled "Use call features on your Samsung earbuds" that may help you enjoy your phone calls with your device as much as you love your music. You can also always reach out to the Samsung Support Team if you require additional assistance with this occurance on your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, fast and secure transaction in this platform!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Sound is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my previous galaxy buds so I decided to upgrade. I like the extra features and the sleek new look. Fits better in my ear just make sure you have the correct size. Doesnt feel like it will fall out. Love the color too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those sound it's really good, the bass is excellent

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not as Loud as Expected, Bad Fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning these wireless headphones. The two main issues i had with them was 1. It was too quiet. At max volume, i inly heard my music or TV show at a "normal" volume. This could be because of the 2nd issue. 2. It did not fit my ear. No matter the size of the rubber piece I chose, it was not fitting correctly in my ear. Lastly, is the price. It was on sale when I bought it. In total, i recall it costing me 160 dollars. For what i got, it was not worth it. I got a pair of JBL headphones for only $50 dollars, and they have been superb. If you want to save your money, i recommend that brand instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend loves them, and the color too, ended up getting my self a pair in black.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever. I love my Samsung Buds+ they have great sound for music and while talking on the phone. Everyone hears me clear and no background noises. The fact that it has an app to let you know how much battery they have and how to locate them if lost is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Samsung - Galaxy Buds+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the wife and so far she is happy with them. They seem to hold their charge well and allow her to take calls for work throughout the day, and get a workout in without worrying about recharging. They paired easily to her phone and laptop. She says that the sound quality is also very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Earbuds!!! Easy to use and sound great !!! would definitely recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sound and fit good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and fit good! I was worried that i would have trouble with the sound quality and fit but they are good. Bluetooth works in my entire house when i leave my phone on the charger and walk around it doesn't disconnect, I didn't think they would stay connected but they do.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. After owning the Icon x 2018 model, these feel like a great upgrade. They are light and comfortably fit in the ear. The ambient noise feature is great in allowing you to listen to audio, but still giving you the ability to hear what is going on around you. The color is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are a great match for my phone great sound and quality for the price,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fully customizable with the tips and wings to find the perfect fit, barely notice them in. Isolates most outside noise. Can adjust more settings with the galaxy wear app. Nice clean Highs and mids with pretty good bass, not too much to where its muffled everything else out. Good balance of all sound

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy Buds Plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my Samsung earbuds. The sound quality is excellent. I love being able to listen to my favorite music and relax without any background noise. They fit perfectly in my ear without falling out even when working out. Definitely a good purchase at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome sound!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great sound and great bass! Love that they also have the ability to do ambient sound even when you only have one bud in use. Super comfortable to wear. I typically wear them for long periods of time and hardly feel they are there. Great battery life and easy to connect via Bluetooth to your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color. Has a clear sound and are the perfect fit for listening to music. Very comfortable and convenient for on the go listening and streaming anytime. This was exactly what i was looking for. The quality is a teen and would recommend for someone shopping for ease buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio sound, noise cancelling and great product!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Dont use these for phone calls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While they feel nice and have a great battery life they are worse for phone calls than a $20 pair of wireless earbuds from a Gass station. Honestly regret this purchase. I am on-call 24/7 for emergency response and have to answer emergency calls while in a number of situations and if there is the slightest background noise my customers can't hear me at all. Very frustrating and going to a cheapo until I can afford some new Raycons as i never had this trouble with them. I thought the bigger price tag was an upgrade how wrong i was

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Three times same problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my third pair they play good comfortably, but after 18 months, the right earbud seems to go out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Samsung buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well and I use them all the time. They fit really well.

    I would recommend this to a friend