Customer Ratings & Reviews
- Model:
- SM-R177NZGAXAR
- SKU:
- 6464283
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a present for my wife. She loves them and uses them everyday.
I would recommend this to a friendAs a welder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorta bulkier in a different way, my welding helmets rubs and pushes them into my ear much more than the buds pro.. Otherwise great
I would recommend this to a friendBrand response from Samsung
Posted .Hi there JackB, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2. We are happy to hear that you are enjoying your buds for the majority of your daily activities. Your feedback is crucial to us as we strive to provide the best possible experience to our customers through innovation in our product line. Please reach out to us at any time with additional feedback or if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Love them!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of wireless earbuds but I have to admit I love these
I would recommend this to a friendGood
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a item is the best would recommend for a people
I would recommend this to a friend- Pros mentioned:Sound quality
great little buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great and the features like ambient sound is nice to have. Being able to hear someone speak without having to take them out is a plus. Only issue I personally have is they slide out every so often.
I would recommend this to a friend - Pros mentioned:Sound quality
They lasted 7 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used them heavily, but for that price, i expected longer life. Sound quality was great, but started to fade and then died. i still have my old first gen buds—way better in every way
No, I would not recommend this to a friend Generic next time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not intuitive. Need app to change volume. Do not stay in ear. The initial setup requires more effort than I desire for use of ear buds. They disconnect morecthan generic ear buds. Not worth the cost.
No, I would not recommend this to a friendHeadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Battery life
2 thumbs up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good!!!! Had to replace my Buds+ and I wasn't excited about it!! But like I said, so far so good. Nothing to complain about. Good quick charging, easy to connect, nice battery life, sleek in the ear. 2 thumbs up.
I would recommend this to a friend - Pros mentioned:Sound quality
They do the job and sound good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good but a little too...smooth and small. They keep falling out of my ear when I never had that issue with the first Samsung buds. They sound great tho and do the job
I would recommend this to a friend Best ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great. Got these for my girlfriend and she loves them.
I would recommend this to a friendHeadphone review.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're o k I actually exchange them because they hurt my ears. I kept dropping my calls. But when they worked it was good
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there VeronicacastroV, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2. We appreciate your honesty. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. The earbuds’ touch actions are set to single tap and tap and hold by default. To use all the earbuds’ touch actions, launch the Galaxy Wearable app, and tap Touch controls to activate the related features. Lightly tap the touch pad one time for the following options: Play a track. Pause a track. Quickly tap the touch pad two times for the following options: Play the next track. Answer or end a call. Place the current call on hold and answer a second incoming call. Switch between a current call and a call placed on hold. Quickly tap the touch pad three times for the following options: Play previous track. Start the current track over at the beginning. Touch and hold the touch pad for the following options: Activate a custom shortcut. Decline a call. Turn the microphone on or off during a call. Retrieve a called placed on hold after ending the current call. Hope all of that information helps! If you would like anu further assistance, please feel free to reach out to Samsung Support when you have the free time to do so. Thank you for being a steadfast Samsung customer. - Debra
Energy Tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer services and i am very happy with my new Earbud.
I would recommend this to a friendSamsung - Galaxy Buds2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound - smooth base. Easy to operate. Decent value.
I would recommend this to a friend- Pros mentioned:Sound quality
Terrible Battery usage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good, battery life is terrible. My 1st gen would last 10 hours, these for about 4-5. Would not recommend if you're used to long life
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Good Audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected a bit more from Samsung, however no major complaints. The sound is good, the fit not so much but maybe I haven't quite figured it out, wish there was a behind ear option. Easy to pair, nothing complicated.
I would recommend this to a friend Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these only thing that can make them better is if they were water proof
I would recommend this to a friendBuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear buds find me feature is a Super helpful feature
I would recommend this to a friendGreat Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look, feel and performance of these buds.
I would recommend this to a friendSensitive to damage
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had one earbud get almost silent after having these for a few days. I got another pair and haven't had any problems in a year
I would recommend this to a friendBrand response from Samsung
Posted .Hi Drake, we appreciate you sharing your experience with your Samsung Galaxy Buds2. We are happy to hear you were able to resolve your difficulty with your original pair and have had no difficulties with the replacements you got. We do have an article on our website "How to clean your Samsung earbuds" to help you ensur eyou do not damage your earbuds by accident. You can also reach out to us with any questions or if you would like assistance with your device. Thank you for being a Samsung customer. -Elizabeth