Customer Ratings & Reviews
- Model:
- SM-R177NZGAXAR
- SKU:
- 6464283
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Fit
Samsung buds +
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fantastic! They actually FIT and I don't have to worry about them falling out - I have charged them exactly once in the month that I have owned them , during which I've listened to music and left the ear buds lying about for hours and I'm still showing a full charge (100%).
I would recommend this to a friend - Pros mentioned:Sound quality
Tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality sound. I would recommend it to anyone
I would recommend this to a friend - Pros mentioned:Sound quality
Good for the price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This samsung buds sound good, only when they want to stay in your ear. That the only reason for the lower stars
I would recommend this to a friendBrand response from Samsung
Posted .Hello there EdgarA, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. The Galaxy Buds Pro, Buds2, and Buds2 Pro come with earbud tips that are similar to those on the Galaxy Buds and Galaxy Buds+. If the earbud tips do not fit comfortably, you can try a different size to get a tighter seal. This will improve the microphone’s performance and provide a stronger sound. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Please take a moment to review, "How to wear your Samsung earbuds" for some helpful information regarding getting the perfect fit for your Buds2. Feel free to reach back out if you have any other questions for us or if you would like any further assistance. Thank you for being a steadfast Samsung customer. - Debra
- Pros mentioned:Sound quality
Samsung buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product nice sound I recommended good quality
I would recommend this to a friend - Pros mentioned:Sound quality
Ear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item, like the color good quality and .......
I would recommend this to a friend - Pros mentioned:Connectivity, Sound quality
Best earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Samsung Galaxy Buds2 earbuds work great. They connect with ez and the sounds it fantastic. Love the charging while in the case. They stay in my ear, so I've very happy with them. I would buy them again.
I would recommend this to a friend Great headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re a lot better than what I expected. Highly recommend to anyone who’s looking for something new.
I would recommend this to a friend- Pros mentioned:Connectivity
Sounds great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use when connecting with your phone and tablet
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great Wireless Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, fairly good microphone, adjustable ear wings. The tap to start, pause, and skip music/podcasts works extremely well, but may be a little too sensitive. I like how the ambient sound levels can be adjusted. The battery lasts forever compared to other wireless headphones and the case is durable.
I would recommend this to a friend - Pros mentioned:Fit
Buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them very good voulme. Fits my ears perfect..
I would recommend this to a friend - Pros mentioned:Sound quality
Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend loves them and uses them often. Got them for him for Christmas.
I would recommend this to a friend - Pros mentioned:Sound quality
Great purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, use while traveling and workouts
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Ear Buds. Works great with samsung phones. Very clear.
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Husband loves them. Quality seems great based on his use.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound quality!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds are great for the price when on sale. The sound quality is awesome!
I would recommend this to a friend - Pros mentioned:Sound quality
Good wireless earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this once before and one of the earbuds randomly gave out so I decided to buy a new pair during black friday sales. They're simple and easy to use, relatively customizable and they work great for me. I have and have used a few different sets of headphones and earbuds and I've liked these the best
I would recommend this to a friend - Pros mentioned:Sound quality
Good for the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound really good when you set them to Dynamic EQ.
I would recommend this to a friend - Pros mentioned:Sound quality
one side is always louder and its common issue
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound quality is good but i after a few months of usage i cant recommend em because one side is much louder than the other and its a common issue just go buy another brand no what cleaning i do it stays the same
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Take a look at the article titled, "No, low, or poor audio quality on Samsung earbuds" for some troubleshooting steps that you can take to help resolve what you have been experiencing with your Galaxy Buds2. Feel free to reach out to Samsung Support after reviewing this resource if you would like further assistance or if you have any questions for us. Thank you for being a steadfast Samsung customer. Debra
- Pros mentioned:Connectivity
Galaxy Buds 2 Thoughts
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they work and sound very well they connect flawlessly too!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Volume
Great quality, decent battery life and good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds have been good. They sound great, seal out most noise and the ambient passthrough is more useful than I originally thought it would be. As is the case with most wireless buds, I wish they played just a bit louder than they do; at 55 MPH on the Harley they don't quite overcome the road noise even with a great seal and ambient turned off. They NEVER play loud enough to be considered uncomfortable. They charge quick but I certainly don't get the claimed battery life, not even 50% as long and yes, I have the latest firmware. I also wish I could ACTIVELY bind them to two devices simultaneously (phone and computer) rather than switching back and forth between the two (that is pretty lame).
I would recommend this to a friend