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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5271 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 5,271 reviews
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good both work very good and they fit my ear good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best set of earbuds yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds. Best version yet, im so happy I purchased these.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just bought, no longer works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sadden to write this review because I really wanted to like this product. I was happy the first few days I used this product. But As of today, only about a month and a half since I bought these earbuds, one of them no longer works. It has a beeping sound on the left side. I have not damaged them myself, it one day just didn’t work. I looked into returning the product but it seems I don’t have time anymore. What do you do when you buy a new product and you’re not protected from a faulty product?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ear bud pros 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my husband for Christmas i dont like them but he does! They hurt my ears. Too big! But they fit his perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great audio. I have trouble keeping them in my ears though and they don’t want to connect to my iPad. Otherwise they connect amazingly to my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!. I recommended it because is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her ear buds. She can't hear us call her name. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our daughter love these for able to use for work and home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product i would reccomend this product to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought during holidays and they r Good earbuds, enjoying them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! Use them all the time! They work well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition. They are perfect for my requirement

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buds Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity not the great. Hard to hear when talking to others. Would not purchase again. Not worth the upgrade

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there AnishaB, thank you for sharing yoru thoughts with us about your Samsung Galaxy Buds2. We are always happy to help our customers with any aspect of their device that is not operating as intended or expected. The connection of a Bluetooth device can be affected by a few different things such as intereference between the device you are wearing and your cellular device like walls in addition to distance. With regards to the microphone of your device we have an article on our website to help with this titled "Use call features on your Samsung earbuds". You can also work directly with the Samsung Support Team for assistance with any questions or difficulties you are experiencing with your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds for on the road and week working out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift for my daughters boyfriend and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty items handled efficently by helpful friendly staff

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One satisfied customer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds for my husband because he lost his others, which were a cheaper brand, and he is loving them... Said he'll have this kind from now on! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds for the money with ANC.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds with ANC that do exactly what they are suppose to. I use them daily and they work great, not just for music, for handsfree phone calls they are excellent. For the money, size and control of these buds, they are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bwst headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones rhey are noice cancelling. I have high anxiety and during fireworks or loud noises i get overwhelmed. I dont with these headphones best purchase ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great buy. Enjoy the quality and how easy is to use.

    I would recommend this to a friend